Zoomcar: Car rental for travel Erfahrungen und Bewertung

Zoomcar: Car rental for travel Erfahrungen und Bewertung

Veröffentlicht von on 2024-01-09

🏷️ Über: Self-drive car rentals have become one of the best means of travel, whether in-city or outside. So where does Zoomcar fit into your life? Grocery shopping, upcoming weddings, long-weekend getaways, food hopping, holidays, road trips, weekend getaways, etc.


       


Allgemeine Kundenerfahrung 😎


🙄💅🫥 Neutral
39.0%

👿🤬😠 Negativ
34.1%

😎👌🔥 Positiv
26.9%

~ aus Justuseapp.com NLP-Analyse von 44 software bewertungen.



Lesen Sie 9 Kundenservice Bewertungen 👿🤬😡😠💢😤

3.8 out of 5

Somebody please listen

2022-08-15

First you keep on sending notification to apply coupon code for first booking blah blah, then it doesn’t work when you apply.
- The help option is pathetic, as only your defined problems can be answered, if anything else I need to know, I can’t.
- No customer care number.
- there is no option to know more about Car feature you wanna hire.
- Car customisation option if needed to be discussed by owner is not possible.
In India there is real need of Good self driven car service provider, like Sixt.

Absurd and broken car was given

2024-03-03

Booking number - JPSNCO8FH
for the mentioned order, I received a car which was full of scratch and accidents. The person dropping the car was owners driver and asked me not to report the scratches. Looking at the situation of the car, I decided not to take the car. Now I am trying for refund but there is no contact to get it smoothly. I have the pictures of the car.

My 1st experience

2024-03-31

The policy and available car were great.

I booked an automatic car. Because of availability I had to travel 35kms to pickup location. They delivered a manual car. Which I declined.
The solution provided was to cancel the car and get full refund.
This is a good solution for the company but not for me.
My trip got cancelled.
My pickup was from airport and it was an important trip.
When all my docs and pics are throughly verified, why the vehicle was not verified properly?
I lost a lot of time and money.
Why there is no reserves or backup in case of emergency?
The customer care only provides the obvious solution of cancelling the trip and not trying to help the customer. Nor the executive neither the seniors could give a solution to cover their mistake.

App has very bad functionality

2024-05-02

Help and support just bounces you off a small list of FAQs. There’s quite a few bugs.

Can’t access my account on app. Ergo, unable to cancel my reservation which I made on desktop/web. ZERO customer service access right now because of the chatbot which is useless. And money potentially wasted.

diese App once upon a time was much easier to use.

Difficult to contact Customer Care

2024-06-02

They won’t respond to Emails. And without existing booking can’t connect to customer support via phone number.

Bad service

2024-07-04

Very bad experience, please do not use this service if you don’t want to get disappointed

It’s a Fraud

2024-08-06

Don’t want to give even a single star.. This is a fraud..I paid 33,000 INR for a car that was not available as per the local person. As per local person Rohan Godse the car was already booked and it was a mistake from diese App. Now I’m not able to get the refund and if I cancel I lose 50% of amount. There is no way to reach diese App directly. The bigger problem is that Rohan Godse made sure that I don’t cancel my booking till the actual pickup time so that he gets 50% even if the booking get is cancelled later. I would ask diese App to provide me 100% refund and would recommend everyone not to get trapped by this fraudulent company

Paid, unresponsive chatbot, impossible to reach customer care

2024-03-05

The booking was paid and confirmed. I had tried to contact host multiple times via the app but in vain.
I tried reaching the Chatbot of diese App as well regarding the right location of the vehicle and further details. But my requests fell into deaf ears.

I reached the location at the time of pick up, I found no vehicle available.

When I called in the provided number, I was told by the host that he had removed his car from the platform since a few weeks and had informed the diese App team and deleted the app.

I was left stranded in the Airport in Chennai.
All of this was happening while I got notifications from the app that the vehicle was made ready and available for me and ready for check in.

This is an extremely infuriating experience for me and family with whom I had planned the entire trip. Still unable to reach customer care via email or even chatbot!

This service is a scam

2024-03-05

Booked a car and wasn’t able to contact the host. Reaching support is impossible. Getting a refund is a nightmare. If you value your own time, mental peace and money, then save yourself the hassle and never use this app.



Ist Zoomcar sicher? 🤗🙏


Ja. Zoomcar: Car rental for travel ist sehr sicher zu bedienen. Dies basiert auf unserer NLP-Analyse (Verarbeitung natürlicher Sprache) von über 44 Benutzerbewertungen aus dem Appstore und der kumulativen Bewertung des Appstores von 3.8/5 . Justuseapp Sicherheit sergebnis für Zoomcar Ist 44.1/100.


Ist Zoomcar Legitime? 💯


Ja. Zoomcar: Car rental for travel ist eine absolut legitime App. Zu dieser Schlussfolgerung wurde gelangt, indem 44 Zoomcar: Car rental for travel Benutzerbewertungen durch unseren maschinellen NLP-Lernprozess geleitet wurden, um festzustellen, ob Benutzer glauben, dass die App legitim ist oder nicht. Basierend darauf beträgt, Justuseapp Legitimitäts Wertung für Zoomcar Ist 100/100..


Ist Zoomcar: Car rental for travel funktioniert nicht? 🚨


Zoomcar: Car rental for travel funktioniert die meiste Zeit. Wenn es bei Ihnen nicht funktioniert, empfehlen wir Ihnen, etwas Geduld zu üben und es später erneut zu versuchen. Kontakt Kundenservice.



Wie war Ihre Erfahrung mit Zoomcar: Car rental for travel? Schreiben Sie eine Rezension




Funktionen

We are currently available in more than 45 cities such as Bengaluru, Hyderabad, Chennai, Mumbai, Pune, Delhi NCR, Kolkata, Vadodara, Ahmedabad, Chandigarh, Indore, Coimbatore, Mysore, Goa, Siliguri, Bhubaneshwar, Trichy, Hubli, Vizag, Nashik, Udupi-Manipal, Kochi, Ranchi, Guwahati, Calicut, Lucknow, Jaipur, Bhopal, Madurai, Nagpur, Raipur, Vijayawada, Mangalore, Cairo, Jakarta, and Ho Chi Minh City.

Wide Range of Cars - Choose from a wide range of cars like Hyundai i20, Hyundai Creta, Maruti Swift Dzire, Honda City, Maruti Ciaz, Ford Figo, Ford EcoSport, Mahindra Scorpio, Mahindra Thar, Toyota Innova Crysta, Mercedes, BMW, Audi & many more.

Rent a self-drive car, and complete your most awaited road trip or weekend getaways with friends and family.

Rent a car- Book for short or long durations, be it for daily usage, road trip, or weekend getaways.

Minimal Human Interaction - With the keyless entry system, all you need is to access the Zoomcar application and unlock the vehicle, find the key in the glove compartment and start off your journey on your self-drive car.

People (Hosts) can now share their cars on the Zoomcar platform via the Zoomcar Host Program and you can take that car for your travel needs at your own leisure.

Refer your friend for the car rental and earn up to ₹10,000*, and your friend gets 40% OFF* on their first trip.

Grocery shopping, upcoming weddings, long-weekend getaways, food hopping, holidays, road trips, weekend getaways, etc.

Plan a road trip or weekend getaways together.

Travel As You Like - Explore the best means of travel with a road trip.

Shortlist your favorite car among the 50+ car rental options available, including hatchbacks, sedans, SUVs, and luxury cars.

We guarantee refunds on your car rental within one hour of trip completion.

This not only gives you the ease of access to a car close to your home but also gives you the opportunity to select from a wider range of cars.

No Security Deposit - Enjoy your Zoomcar experience with 0 security deposit whenever you want, wherever you want.

  Kundenservice und Unterstützung
Entwickler:
ZoomCar

Kontakt-E-Mail:

Privatsphäre Politik: