AwoX SmartCONTROL funktioniert nicht

Bluetooth Mesh security protocols require a unique connection per household so members of the same home can use Mesh lightbulbs on a network that is both private and secure; an essential function considering the large scale deployment of connected lighting on the market.  Creation of a Cloud account has become mandatory since the introduction of Bluetooth Mesh lightbulbs onto the market.  Creating a cloud account enables users get their settings saved onto the Cloud, and to share preferences between users within a household.  Fine-tune mood lighting using pre-defined favorites or themes, with one or groups of light bulbs, and optimize your energy consumption.  AwoX SmartCONTROL allows you to discover and remotely control your energy-saving AwoX SmartLIGHT and your AwoX SmartPLUG.  Account creation takes only a few seconds, and once authenticated in the app, the user does not need to re-enter his or her login and password.