My Optus Erfahrungen und Bewertung

Nie wieder Optus bloß einen anderen Anbieter nehmen, nachts wie Tags über Anrufe und sms auf arabisch Chinesisch und 3 Anrufe am Tag von Computern die einen abzocken und nerven möchten

Very bad app - almost nothing works and customers are left to figure out workarounds. Customer service is full of idiots who can't even understand what issue is being described and offer suggestions that are unrelated to the issue and generally make no sense. Absolutely shameful service quality at too many levels. Also you lost your customer data recently and now you're lying about why you can't save credit cards. Failure of leadership and employees.

Tried it about ten times and the tells me invalid document. No online help or chat function. Poor.

Promotes discounts and then overcharges. Support gives bad information. Worst service ever! 🤬
Should be investigated by law enforcement.

Wieviel onlinevolumen du noch hast. Somit keine Kontrolle. Man erhält eine sms mit einem vierstelligen Code der nach 15 min verfällt, man tippt ihn sofort ein und bekommt eine Fehlermeldung. Habe MyOptus gelöscht wieder geladen wie mir der Support geraten hatte es bleibt gleich.

Since I did the update. I can't use the app anymore. The verification is not working. Please fix that asap. :)

Can't use application, crashes all the time. // iPhone 6

I try since 5 days to get connected to Optus via eSim. Every time when I put my details in the app, it cancelled. I get always this message: We're sorry, we've encountered an unexpected issue. Please try again. If you are still having trouble please call us 1300 737 252.