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Problèmes courants de l'application Pharos Print et comment les résoudre. Guide de dépannage

       


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Pharos Systems International, les développeurs de Pharos Print.


E-mail vérifié ✔✔

Courriel: [email protected]

WebSite: 🌍 Visiter le site Web de Pharos Print

Politique de confidentialité: https://community.pharos.com/docs/DOC-2261

Developer: Pharos Systems International




About this app

To use this app, Pharos MobilePrint and a Pharos secure print solution must be in place within your organization. • Easily submit content from your phone or tablet into a Pharos secure print queue. • Delete a print job from your Pharos secure print queue. • View all documents in your Pharos secure print queue. • View your Available Funds and job cost (when applicable). • Release print jobs to the printer (if configured). • Select printers for release by scanning QR code (if configured). • Supports iOS 14. 0 and newer iPhone and iPad models. • Supports Pharos MobilePrint 2. 0+ with Pharos Uniprint 9. • Supports Pharos MobilePrint 2. 0+ with Pharos Blueprint 5. • QR Print Release requires MobilePrint 2. 4 and Uniprint 9.  The Pharos Print app, part of the Pharos MobilePrint solution, allows you to easily submit content from your iOS device to a Pharos secure print queue.  Connect Pharos Print to your organization’s Pharos MobilePrint server. b.  Uploading or opening files from other apps via “Open In” and "Sharing", or via the "Upload" button in the app supports the following file formats: Microsoft Office® documents, Microsoft Outlook®, PDF, images (JPG, GIF, PNG, BMP), text files (CSV, RTF & TXT), and OpenOffice documents. A.  The Pharos Print app will connect to the Pharos server and display a User Authentication Screen. a.  Files can be submitted either via the Upload icon in the app or by using the native iOS “Open In” or the "Sharing" command to submit your print job. a.  Download and install the Pharos Print app to your iOS device. B.  Contact your organization’s IT administrator to obtain the Pharos MobilePrint server information (URL). c.  Enter the Pharos Server Name and Server Port (both are required). e.  Or use the “QR Code” icon at the top right of the app (if available) to enable the camera and point it at the QR code on the printer you want to print to. G.  Enter the credentials that you normally use to print (your username and password). D.  To delete documents, select a document and use the "Delete" button. F. b. c.  Select content in any app that supports “Open In" or "Sharing". E. b. c.  To preview documents, select a document and use the "Preview" button. d.  To upload supported documents from the app, simply log in and use the "Upload" button.  To view available funds you have for printing, use the “Payment method” tab at the bottom of the app. a.