Great Western Railway Avis

Publié par First Great Western on 2026-03-16

🏷️ À propos: Use the Great Western Railway app to plan your next journey and book train tickets with ease. Key features: Book train tickets • Purchase train tickets across all networks to anywhere in Britain • Save up to 50% with an Advance train ticket; compared to standard Anytime fares • No booking or card fees • Store mobile train tickets in-app to use straight-away • Convenient home screen widget for ease of access to yo.

Évaluation 4.3/5

Sécurité Score: 33.3/100

Légitimité Score: 33.3/100

Lire 10 Service client avis 😠💢

4.3 out of 5

Ne fonctionne pas

par Rhodathewaves

Voilà 10 jours que j’ai téléchargé GreatWesternRailway pour planifier mes prochaines vacances en Angleterre. 10 jours qu’elle ne fonctionne pas, comme si elle n’avait aucun accès aux données.

CAREFUL BIG SCAM

par Yoann Lawson

Careful everyone this app is a BIG SCAM. It doesn’t work at all nobody ever answers you. It just pushes you to buy tickets and pretends that you’ll see the ticket only on the app and then the app won’t work and rushed by the time you just gonna buy another ticket on another app/company. They just make money like that. Don’t be fooled by the star rate, it’s total fake.

Useful but…

par Piotre5169

The app is very useful to buy and manage tickets when it works… I always have an “technical problem” when trying to log in to buy or see my tickets.
So for me the app is only useful to check the times of train.

Buying tickets from abroad

par BR67JP

Why does the app refuse to allow one to buy e-tickets from abroad? Why does one have to pay online and there still have the bother of collecting tickets from a machine at a station once in the UK (or in GWR territory). Not user-friendly in. This day and age.

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Just doesn’t work

par HeleninFrance

The app doesn’t function and I have to pick my ticket up from the station - impossible in 2021 to issue an e ticket via email - really ???

Silly system

par 198479200719

Don’t like the fact that GWR is making me download an app to get my train tickets. Maybe if its IT team used their own services more often they would realise how obnoxious those services are.

Won’t let me sign in!!!

par Noe-bee

Impossible to sign in due to a “technical difficulty”! How is one supposed to use an e-ticket properly if the app can’t even handle signing in???!!!

Doesn’t work

par Mg6ukp

Technical issue since uploaded

Impossible to signin

par Laudea34

I can’t singin in the app (iPhone 15) due to a “technical issue”. App reinstalled but no change… unusable.

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Doesn’t work

par Thomas Dch

You just can’t buy tickets

Great Western Railway est li dangereux ou arnaque?? 🙏

Great Western Railway paraît généralement sûre, mais utilisez-la avec prudence. Score de sécurité JustUseApp pour Great Western Railway : 33.3/100.
Cette évaluation se base sur notre analyse NLP de 223 avis d’utilisateurs. Combinée à la note moyenne du store de 4.3/5.

Analyse de sécurité

77.5% des utilisateurs disent que l'app est sûre 👍

77.5%

16% des utilisateurs ont des inquiétudes ⚠️

16%

6.5% des utilisateurs disent que l'app est risquée 🚨

6.5%

Great Western Railway est li fiable? 💯

Great Western Railway paraît fiable, mais prudence. Nos modèles NLP estiment la fiabilité. Score de fiabilité JustUseApp pour Great Western Railway est 33.3/100.
Cette conclusion se fonde sur l'analyse de 223 avis d’utilisateurs.

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