Spiceworks - Help Desk Logiciel

Manage "Everything IT" - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With l’application Mobile, l’application users have the info they need to do their IT jobs – at their fingertips. See devices, work tickets, access user info, read IT discussions, and more. Used by over 1 million IT pros worldwide, l’application free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, l’application delivers everything an IT pro needs to get their daily grind done. All for free. l’application Mobile for IT Pros. VIEW YOUR NETWORK INVENTORY & ISSUES - See all the hardware on your network - Identify if any issues exist with your assets - Open a ticket for any assets that need attention RUN YOUR HELP DESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more GET A FULL PICTURE OF YOUR END-USERS - Quickly get contact info for your end users - View and update important user details - Take and upload pictures of users to their profiles Get Started with On Premise setup in 2 Easy Steps: 1) Get the latest version of l’application' desktop app at http://www.l’application.com. 2) Come on back here & install l’application Mobile ..and you’ll be off-and-running and able to take your network, tickets, community and users with you!