Emkon Smart Support Logiciel

Master service challenges with emkon. Smart Support! The app for mobile and worldwide collaboration in service and maintenance offers you: • Live Video streaming of service processes for remote experts • Laser Pointer in live video • Delay-free voice communication via public phone network • Still image capturing • Text Chat for quick information exchange • Joint working / Collaboration on still images in the Whiteboard • Contact list and call option • Call history with screenshots • File manager with share and upload function • Multipoint calls with several participants • Easy and intuitive operation Smart Support provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Smart Support is secured with latest encryption technologies.