Über: Service Request Center Mobile enables users to browse available IT and business
service requests and their associated SLAs, and then submit and monitor requests
from their mobile devices. Your IT service staff and managers can also easily
approve, track, and fulfill requests from their mobile devices.
Inhaltsverzeichnis:
Service Request Center Mobile enables users to browse available IT and business service requests and their associated SLAs, and then submit and monitor requests from their mobile devices.
Mobile users can now download and work with items in offline mode, which enables them to continue work even when wi-fi or network coverage is unavailable.
Your IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices.
o Once new item is submitted, search through the Knowledge base is performed automatically while Title is entered.
Pop-up shows some articles found related to the Item Title.
• Offline Mode.
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