A mobile service request application to provide Coinmach and ASI customers and their residents the ability to submit a request for machine or laundry room service.
• Automatically identifies the type of machine needing service and the location for fast accurate routing.
• Use the barcode scanner to automatically read and populate the machine ID, or manually add the machine ID number (located on machine license plate).
This application uniquely allows you to use a barcode scanner to automatically input the machine ID and information.
• Customize your request with the specific machine issue menu.
• Request notification of service completion either through email or text message.
• Automatically creates service dispatch, accelerating service repair time.