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Guide complet pour dépanner l'application MyObservatory sur les appareils iOS et Android. Résolvez tous les problèmes, erreurs, problèmes de connexion, problèmes d'installation et plantages de l'application MyObservatory.
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Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Hong Kong Observatory, les développeurs de MyObservatory.
Because of the variation in both the terrian and height of where the weather stations located, and the variation of your location estimated by the mobile phone, users be noted that there would be difference between the actual situation and the weather information shown on "cette application". 7. The app provides current weather including temperature, relative humidity, rainfall, wind direction and speed, as well as weather photograph collected from nearby weather stations at user's location, specified location, or selected weather stations. The location displayed in the function of "My Weather Report" is provided by third party provider. 6. Depending on factors such as network usage and quality of user's mobile phone connection, it may take 5 to 20 minutes or even longer for the app to receive the notification after it is issued by the Hong Kong Observatory. 2. This location will be displayed on the main page and in "My Weather Report". The meteorological data displayed on "My Location" or the station you added is provided by meteorological stations nearby, and is not necessarily from a station in the same region. The notification service of weather warnings, Special Weather Tips, and Location-based Rain Forecast is provided through the Apple Push Notification service (APNs). Users who wish to save battery usage of the app may enable the notification function in rainy days and before outdoor activities, and disable the function in sunny days and after finishing the outdoor activities. Other data will be updated in 10-minute interval and the update time will be displayed at the bottom of the front page. 1. In case meteorological data is not available from nearby stations, data from other meteorological stations at headquarter of the Observatory, King's Park, and Star Ferry will be used instead. Users should not rely on the mobile app as the only means for reception of important weather information. In the "My Location Settings", users can opt for using the automatic location service provided by the smartphone, or designating "My Location" on the map themselves. If your location cannot be found, "My Location" will show the last location which was successfully found or "Hong Kong Observatory". Although the “cette application” is a free app, user will be charged by their mobile network service provider on the use of data service. Weather photos and rainfall data will be updated at 5-minute and 15-minute intervals respectively. The clock on the main page of the app is displayed with HKT synchronizing automatically to the Observatory's Internet Time Server, and may not be the same as the time displayed on the smartphone. 8.