No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk.
Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.