Heges 3D Scanner ne fonctionne pas? problème ou bug?

Heges 3D Scanner ne fonctionne plus


J'ai rencontré un problème ou bug avec Heges 3D Scanner

Avez-vous des problèmes aussi? Sélectionnez les erreur que vous rencontrez ci-dessous et aidez à fournir des commentaires à l'application.




⚠️ Problèmes les plus signalés ⚠️

Ne fonctionne pas
100.0%

Problèmes signalés au cours des dernières 24 heures

24 hour clock ⏰

Vous avez un problème avec Heges 3D Scanner? Signaler un problème




Problèmes courants de l'application Heges 3D Scanner et comment les résoudre. Guide de dépannage

 


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Marek Simonik, les développeurs de Heges 3D Scanner.


E-mail vérifié  

Courriel de contact: support@hege.sh




About this app

To protect people with unsupported devices from buying it (more details at the bottom of this text). - Available only for the iPhone X, XS, XS Max, XR, 11, 11 Pro, 12, 12 Pro, 13, 13 Pro, 14, 14 Pro and iPad Pro with TrueDepth camera and/or LiDAR sensor as an In-App Purchase (Why? Read more at the bottom. - Share exported models e. g. - You can scan in pitch-dark environment and use Heges as a night vision camera! - To get the most accurate scans, you must use the selfie FaceID camera with 0. - The selfie FaceID camera is much more accurate than LiDAR (approx. - Use the selfie FaceID camera for scanning fine details (up to 2 millimeters accuracy with FaceID and 0. - Use LiDAR for scanning large areas (e. g. houses, hallways, rooms, etc.  Heges needs the 3D-sensing selfie FaceID camera to be able to capture 3D scans.  A NOTE FOR iPHONE 13 and 14 USERS: The iPhone 13 and 14 lineups introduced new TrueDepth (FaceID) camera designs, which produce lower-accuracy results compared to older devices.  But not all iPhones/iPads have the FaceID camera, so the app needs to check if your device has FaceID before it allows you to buy the app.  To get best scan accuracy, consider using any iPhone 12 or older with FaceID. = Why don't you make the app paid on the App Store?  Create 3D scans using the 3D camera (FaceID or LiDAR) of your iPhone 14, 14 Pro, 13, 13 Pro, 12, 12 Pro, 11, 11 Pro, XS, XR, X or iPad Pro!  The App Store does not allow developers to check if your iPhone/iPad has FaceID, so the only way to check is if you download and open the app.  On older devices, you can use the ordinary camera mode or the Screen Sharing feature.  The scanner isn't perfect and can fail when moving too fast or scanning a challenging environment (e. g. glass surfaces cannot be captured due to the nature of the TrueDepth sensor).  It's for protecting people with unsupported devices. (I wish I could make it paid directly on the App Store.  Once you open Heges on your device, it will check if your device is compatible and if isn't, then you will not be able to buy it.  Export scans into STL, PLY, OBJ, GLB (glTF), share them and more.  Why the annoying In-App Purchase?  This app is *PAID* up-front.  Why is it free-to-download then?  If you have any questions just drop me an email at support@hege. sh and I'll be happy to help you :)!