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Problèmes courants de l'application Empower, Prudential Retirement et comment les résoudre. Guide de dépannage

       


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Prudential, les développeurs de Empower, Prudential Retirement.


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Courriel de contact: [email protected]




About this app

If you are a participant in a NonQual-only plan or Defined Benefit Retiree Plan, or own other Prudential products (such as an annuity or life insurance policy), you will not be able to access your account via the app.  Empower, Prudential Retirement mobile app is available in English and Spanish. • Accessible for all (meets WCAG 2. • If you change jobs or leave your employer, you have choices about what to do with your retirement savings.  Retirement products and services are provided by Prudential Retirement Insurance and Annuity Company (PRIAC), Hartford, CT, or its affiliates.  All product names, logos, and brands are property of their respective owners. “EMPOWER”, “EMPOWER RETIREMENT”, all associated logos, and product names are trademarks of Great-West Life & Annuity Insurance Company.  PRIAC is a Prudential Financial company. © 2022 Great-West Life & Annuity Insurance Company.  Effective April 1, 2022, Empower officially acquired the full-service retirement business of Prudential.  Information provided in a language other than English is for explanatory purposes only and shall not be construed to modify or change the terms of these documents, agreements, and other materials, which shall be legally interpreted solely in their English versions.  If your plan was part of the sale from Prudential Retirement to Empower, please use this app.  We’re rolling out some exciting new features and enhancements with our upcoming releases, all aimed at increasing your ability to plan and manage your retirement.  The Prudential Retirement® app is now the Empower, Prudential Retirement app.  Enroll in your 401(k) or 403(b) to easily manage your money, track your savings progress, access insights and tips designed to help you achieve financial wellness, and much more.  We hope to expand the accessibility of our app to include additional Prudential account types soon.  Contractual and other legal documents, other agreements, and policy maintenance information will be in English.  Please note, the app currently only supports customers enrolled in 401(k) plans, 403(b) plans, or Defined Benefit Cash Balance plans.  If you haven’t already, visit to register your account and start making the most of all the tools and resources available to you.  Additional materials may also be in English.