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⚠️ Problèmes les plus signalés ⚠️

Connexion
36.8%

Ne fonctionne pas
31.6%

Crash
21.1%

Raccordement
10.5%

Problèmes signalés au cours des dernières 24 heures

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Problèmes courants de l'application WeCom-Work Communication&Tools et comment les résoudre. Guide de dépannage

       


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Tencent Technology (Shenzhen) Company Limited, les développeurs de WeCom-Work Communication&Tools.




About this app

WeCom provides exclusive industry solutions for retail, education, government, manufacturing, catering, financial services and other industries, helping various industries to better serve users on WeChat.  WeCom has been widely adopted by millions of leading organizations, including Xibei Restaurant, Rainbow, P&G, Cartier, WalMart, IKEA, Bank of China, PICC, Deppon Express, Changan Automobile, Shenzhen Mingde Experimental School, Affiliated High School of South China Normal University, Guangzhou Haizhu Bureau of Education, Longhua District Education Bureau, and Shenzhen Taxation Bureau. 1.  Calendar] Organize online and offline meetings, view busy schedules and manage public calendars, and invite colleagues, WeChat customers, upstream and downstream.  Retail Industry] Open APIs for Contact Customers, Customer Group, and Customer Moments.  It also offers productivity tools such as Document, Meeting, Email, Calendar, and WeDrive, and flexible OA apps for effective business communication and management.  Exchange Messages] Add WeChat users as contacts and offer services via private or group chats.  WeCom is a business communication and office collaboration tool developed by Tencent WeChat Team.  WeCom provides the same communication experience as WeChat and connects with WeChat in an all-round manner.  Customer Group] Manage the customer groups of members via tools such as Anti-harassment and Group Template.  All-round Safeguard] WeCom is the first domestic office product to pass SOC2Type2 auditing and has obtained ISO27018, ISO20000, and ISO27001, securing data in an all-round way.  Office and Collaboration] Open APIs for Attendance, Calendar, WeDoc and Meeting are available.  Invite WeChat users to add members to upgrade services.  Contact Customers] Companies can view and manage the customers added by members.  Meeting] Provide stable experience and integrate screen sharing, e-whiteboard, meeting control, recording, and meeting minutes.  Use Document, Meeting and other tools and share apps across companies.  WeChat Customer Service] Provide consistent consulting experiences.