REVE Chat Software

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Key Features • Proactive Chat: Proactively engage with the website visitors for offering instant assistance and increase your chances of more sales. • Visitor Initiated Chat: Visitor can send chat request which will be routed to available agent. • File Transfer: Visitor and agent can send png, jpg, pdf, txt file among themselves. Maximum file size is 10MB. • Visitor Info: Agent can see visitor information details. • Queuing: Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers. • Chat History: Agent can see chat history of currently engaged visitor. • Chat Transfer: One agent can transfer his chat to another agent. • Audio/Video Chat: Agent can easily interact with visitors via audio/video call.