When we made the reservation, we provided our bank details and saw the rental price, and we assumed that was the final price. After the booking confirmation, which came immediately, other costs suddenly appeared: fees, a security deposit, cleaning fees, etc. Not all of the security deposit would have been refunded either; in our case, 25% (€250) would have gone toward administrative costs, etc. We canceled immediately after a few minutes, but by then the money was already gone. They had debited everything! Ten days later, the landlord didn’t even know we had canceled—he only heard it from us, not from the portal itself. The money was gone right away. When we made the reservation, we provided our account details and saw the rental price, and we assumed that was the final price. After the booking confirmation, which came immediately, other costs suddenly appeared: fees, a security deposit, cleaning fees, etc. Not all of the security deposit would be refunded either; in our case, 25% (€250) would have been charged as administrative fees, etc. We canceled immediately after a few minutes, but the money was already gone. Everything had been debited! After 10 days, not even the landlord knew we had canceled—only we did, not the portal! We fell for it, money gone! Other portals don’t charge fees, etc.; they’re more transparent than this one! We fell for it, money gone! Other portals don’t charge fees, etc.; they’re more transparent.