If customer claims that selected SIM is already registered with bank, user needs to visit nearest branch with KYC for updating/ validating the mobile number in bank account.
• If the customer is already having online banking facility of SBI, App will automatically prompt to proceed to register on YONO SBI app with existing user credentials (Online Banking User ID and Password).
• If the existing SBI customer is not having Online banking credentials, App will prompt to proceed to create INB credential using "Account Details" and "ATM Card" based registration process.
YONO SBI, SBI's latest mobile banking offering is an extension of our trusted banking legacy which gave India secure digital products such as YONO Lite and SBI Net Banking.
• If there are multiple CIF's attached with same mobile number, system will prompt for the account number and DOB for finding out a unique customer by the mobile number.