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Problèmes courants de l'application ExtendedCare Cloud et comment les résoudre. Guide de dépannage

       


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de STA Group LLC, les développeurs de ExtendedCare Cloud.




About this app

ExtendedCare Telehealth™ is today’s most configurable and clinically-integrated telehealth solution, offering a smooth digital care experience for patients, enhanced clinical workflows for providers, and reduced workloads for administrators.  Instead, you can enjoy interactive waiting room content from the comfort of your home, breeze through electronic consent forms in a few clicks, chat with providers before and during a visit, and invite guests in real-time to a consultation.  As for your providers, no longer do they need to spend countless hours on paperwork, wait to consult specialists on a case, or waste time waiting for patients who can’t connect to a visit.  Our purpose-built, healthcare-focused solution seamlessly integrates with your patient health records and enriches the caregiving experience with digital content and workflows. Bottom line?  No longer do you need to drive to the doctor, sit in a drab waiting room, or remain disconnected from your care journey.  Before your visit, test your connection by navigating to the app’s home screen and clicking the “Self-Test” button.  Close all other video-based applications before joining a visit. (e. g. , Zoom, WhatsApp, Messenger, Google Duo, etc.  With ExtendedCare, telehealth is more than just a video visit.  While some care will always need to be delivered in person, we believe everything else can be delivered virtually. In fact, it already is. 1.  Ensure you have a strong wifi signal and are not relying on mobile data for a connection. 2.  This test will show you the strength of your audio and video connections. 3.  You have much more to look forward to beyond a video visit.  Welcome to today’s most personalized, clinically-integrated virtual healthcare.  Instead, they can annotate medical images in real-time, save media directly to EHR, add specialists and other guests via email or text, chat with patients and fellow providers, and triage patients in the waiting room.