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Wir verstehen, dass einige Probleme einfach zu schwierig sind, um sie durch Online-Tutorials und Selbsthilfe zu lösen. Aus diesem Grund haben wir es einfach gemacht, mit dem Support-Team von 1-800 CONTACTS, Inc., den Entwicklern von 1-800 Contacts in Kontakt zu treten..
With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. (There’s a fair chance the contacts you’re wearing aren’t the most comfortable – they’re just the ones a contact lens manufacturer paid your eye doctor to prescribe). Try something new. If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc. (Because “100% satisfaction guaranteed” doesn’t cut it. • Still have contacts from your old prescription? The 1-800 Contacts app is the fastest, easiest, and downright pleasantest (totally a word) way to order contact lenses. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them. Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Specifically, we request your location if you take our ExpressExam (since it’s only available in certain states), or when searching for your doctor. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call). Yup. We only keep the purchase history of products you buy from us -- we don’t have access to any other purchase information. A board-certified eye doctor will issue a new prescription within a couple of hours. If you choose to enter your purchase information, we will save it so that you don’t have to re-enter it again. Any time we need to access this data, we make sure to request your permission first! In addition, you can choose to send us a photo of your prescription as a convenience. We’ve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app. Protip: Get faster shipping when you upload a picture of your paper prescription. Tired of paying for an exam every year just to get the same prescription? In order to provide great features, and to continually make the app better, some privacy-related data may be collected.