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Hello, I have a problem with account transfer. I got myself a new smartphone. Unfortunately, my FF7 EC account was not transferred to my new smartphone during the data transfer. All other data and game accounts were transferred to the new smartphone without any problems. Since I had of course already spent a lot of money on the account and was already advanced in the game, I would of course like to continue using my account. I now have a new account on my new device, which of course starts at 0. How can you help me with this? My old player ID on my old device is: 69YHYYVNF8Z7A The new ID on my new device that I would like to get rid of is: AA4DTMREVY6PA Thank you for your efforts.
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