Itarian QuickTicket Übersicht
Itarian QuickTicket allows users to submit support tickets to their Managed Service Provider direct from their iOS mobile device.
Users can quickly choose the nature and scope of their issue from a range of helpful menus before adding more details if required.
Once submitted, users can track the progress of their ticket over email or from their MSP's online help portal.
MSPs can manage the ticket in Itarian's fully-featured ticket management system, Service Desk.
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Produkt einzelheiten und Beschreibung von
Itarian QuickTicket allows users to submit support tickets to their Managed Service Provider direct from their iOS mobile device. For easy access they can add application to their shortcuts, widgets and Siri. Users can quickly choose the nature and scope of their issue from a range of helpful menus before adding more details if required. Once submitted, users can track the progress of their ticket over email or from their MSP's online help portal. MSPs can manage the ticket in Itarian's fully-featured ticket management system, Service Desk.
