Aptly CRM Software

“Top 20 Most Promising PropTech Solutions for 2019” -CIO Magazine “Top Tech Tools to Watch in 2019”- Multihousing News Easy to use as an inbox, but packed with powerful tools to bring teams together to close more deals and provide incredible resident experiences. Make real connections with customers and prospects to build meaningful relationships through intelligent conversations. Aptly brings all of your communication channels (email, SMS, voice) into one place so you can delegate and share conversations, reference data synced from your property management software, have internal discussions around them, and respond perfectly using communication templates that have your best practices. Best of all, you can do all this while on the go- anytime, anywhere. ----------------------------------- BENEFITS ----------------------------------- ** Measure resident and prospect happiness ** Reduce negative online reviews by 35% ** Increase resident renewals ** Increase team efficiency by 30% (it’s better than a second monitor!) ----------------------------------- FEATURES ----------------------------------- ***Work from anywhere*** Answer email, calls, and texts from your mobile phone or desktop. Conversations from prospects are automatically converted into leads. Any conversations from tenants/residents are linked to synced building and lease data from your property management software. ***Integrates with tools you already use*** Integrate with Google, Office 365 or any IMAP email provider to sync private or shared inboxes. Connect your property management software (Yardi, RealPage+ others) and have all building and customer information at your fingertips. ***Never drop the ball again*** Capture conversations from multiple channels, assign them to teammates, set reminders, track progress and get notified of any updates. **Close more deals right from your inbox** Automatically convert conversations into prospects, seamlessly track all activities from a visual interface that lets you stay organize and close more deals. **Deliver exceptional service on the go** Residents and owners are demanding more personal, contextual and intimate interactions. Create an extraordinary customer experience by streamlining your conversation into tickets that are easily organized, prioritized, and tracked to completion. **A.I. powered conversation categorization** Aptly analyzes your inbound messages and automatically categorizes them based on Artificial Intelligence trained on millions of resident and prospect communications. **Discuss privately with your team** Put an end to the endless CCs and FWDs that clutter team inboxes. Share and discuss conversations from shared or private inboxes with your team. Whether it’s seeking an answer or just keeping everyone in the loop, Aptly makes internal conversation a snap! **Respond quickly and aptly every time** Setup response time goals to ensure those inbound leads and customer issues get timely attention from your team. Use conversation templates to save time on repetitive responses. **Snooze conversations for later** Snooze conversation to get them out of your inbox and get back to it when the timing is right. Customize each snoozed conversation with the date you want it to return to your inbox, an optional comment, and alert. **Built-in calendar** Aptly’s feature-rich calendar works right within your inbox to ensure you are always on schedule. Track showing, important lease events and much more. Sync private and share Office365 or Google calendars with ease. **Real-time notifications** Get notified when someone opens your email, conversations get assigned to you, response time goals are not met and much more. Aptly’s Activity Center makes sure nothing slips through the cracks. **Security and encryption** Aptly ensures your data is secure with powerful AES256 email encryption and other industry-leading security measures.