• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you.
And if you can’t print out a label, don’t worry, we’ll bring one with us.
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
• Quickly and easily buy postage in just a few steps.