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i can't verify my mobile. i'm from germany. So i cannot deposit any money to proceed my communication. the App also shuts down at will. i've already contacted the support but nothing happens yet.
Vollständige Anleitung zur Fehlerbehebung der GettingOut Visits app auf iOS- und Android-Geräten. Lösen Sie alle Probleme, Fehler, Verbindungsprobleme, Installationsprobleme und Abstürze der GettingOut Visits app.
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Wir verstehen, dass einige Probleme einfach zu schwierig sind, um sie durch Online-Tutorials und Selbsthilfe zu lösen. Aus diesem Grund haben wir es einfach gemacht, mit dem Support-Team von Telmate, LLC, den Entwicklern von GettingOut Visits in Kontakt zu treten..
If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. You can video visit on the spot – and you will only be charged for the actual visit time you use. What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! Plus with our new Visit Now feature, there's no scheduling needed. The Visit Now feature lets your visit begin in minutes. With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You'll spend less time with customer service and more time visiting.