Access Passport funktioniert nicht

The Access Passport — E-Signature app enables authorized users to capture electronic signatures directly on electronic forms using an Apple® iPhone® or iPad®.  IMPORTANT NOTE: This app requires an active, licensed deployment of Access Passport and other applicable Enterprise Forms Management software from Access.  Users must have the appropriate security credentials and authorization to access functionality.  Please check with your organization’s IT administrator for more information.  E-Signature is a key element of Access Passport, the innovative web-based forms solution that removes ALL paper from forms processes — making them completely electronic from start to finish.