Contact YesBackup

Contact YesBackup Support

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About: YesBackup lets you access your backed up files on the go using your iOS device.
Browse and share your photos and documents, stream your music, sync your files
and watch your videos anyplace at anytime connected to wireless or 3G.



How to Contact YesBackup Customer Service/Support

YesBackup Contact Information

Listed below are our top recommendations on how to get in contact with YesBackup. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact YesBackup. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: YesBackup

E-Mail: [email protected]

Website: Visit YesBackup Website



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Reported Issues: 4 Comments

1.6 out of 5

By Michael Griffee

3 years ago

I keep getting a monthly statement and cannot cancel. Have tried everything. Their phone number is disconnected.

By Bill Somethingorother


Poor software, scam service. Even their adversite is bad.

If you want to be able to back up your iPhone securely and on a regular basis, there are better ways to do this. For those with only iDevices and no home computer, you can upgrade your iCloud storage. While it's up-front, it's much cheaper after this app's trial period is over, and it's built into iOS. For those of you with computers, just use the iCloud control panel to automatically download your pictures to the computer and use iTunes to make complete device backups, either via USB or wifi. There are also other cloud options, like Dropbox, Google, Box, and OneDrive among the others out there that are either reputable companies or newer companies that happen to be leaders in their respective fields. Like I said, this is bad. Their adversite has poor grammar scattered throughout it. The app itself is clunky and doesn't work well. It's not a very fast backup solution. I'd give it negative stars if I could.



By Bluedot0649


Cancellation of account! Go ahead and try.

1 star only to give rating. The app seemed to work but required a great deal work; i.e. It is a high maintenance app. When I tried to cancel the count there were no answers to my phone call attempts attempted over several days. Finally just wrote emails at every address I could find. They seem to be going out of the customer service business and are sucking the last few dollars/pounds out of unsuspecting clients. Stay away. They are harder to get rid of than a tic.



By Rick_Cooper


Laughable

So many clues that this is a scam. For me my first clue was the ad in CNN that looks like a news story. One thing in particular about that ad was the claim that other big companies use similar marketing campaigns and this example was given: For instance, Burger King launched a similar campaign in 2013, giving away 20,000 free Big Macs on Facebook. How about that? I wonder if McDonalds will give away Whoppers? Later in the App Store write up it clearly uses the word "trial" so you gotta know big fees are coming.




Have a Problem with YesBackup? Report Issue

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Why should I report an Issue with YesBackup?

  1. Pulling issues faced by users like you is a good way to draw attention of YesBackup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a YesBackup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YesBackup.


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