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The reviews are filtered by the workers of Yelp in an attempt to bribe the business owners into paying for advertising. There is no way to really know if a business is good or not through this site as it has also been found numerous times that workers of Yelp have even posted reviews. I am a licensed esthetician and they will try to charge you $1000 a month for their “advertising” on their site but the demographics they show you that will see your ads isn’t at all accurate and you NEVER will bring enough clientele in from their ads to make their prices worth it. The second you deny their advertising because the numbers don’t match up their professional mentality turns into a bully mentality and multiple bad reviews will show up on your business page- a page you cannot take down and didn’t ask to be put up. As you read through their reviews you will see this is persistent, you can also watch the documentary billion dollar bully to get a further in depth understanding of the scam they have running. Do yourself a favor and never trust a review coming from Yelp, never download the app just to read the reviews of a business because that makes no sense, and never pay for advertising through this company. Cancel Yelp.

I’m grubhub driver , I had on line order which I have to deliver to customer. I have instructions that my order awaits me in lobby and limited time to do my job. I parked my car and went to lobby which was closed. Then I decided to not drive- through, but walk -though because I had no time went back to the my car. I stood in line by myself, confirmed my order and when I suppose to pick up my online order, it wasn’t ready. More over, when I asked girl how it could be that online order still doesn’t ready to pick up, she just shutdown the window in front my face and refused to give me my customer’s food. When I asked about reason her behavior, she said because I wasn’t inside car she didn’t give me my client’s order. It’s insane. She also started threaten me to call to police. I was no time to continue this arguing, so I called to my support service and cancel the order. I so sorry that my customer didn’t receive their food. If you don’t want to be upset because of rude stuff, please, choose another place for having your dinner.

I do believe at one point in history, Yelp was an innovative and useful platform for consumers to make decisions on how and where to spend their money and time. However, with time, it has become insanely polarized politically. From wild accusations of racism against businesses everywhere, to tattle tailing about “mask enforcement” and health passes during the pandemic. I can’t tell you how many bars, restaurants, and stores have one star ratings dragging them down with claims of racism that are unsubstantiated by any fact or evidence. Had a bad experience with customer service? Must be racism. There couldn’t possibly be another explanation to these people. It’s sad because a lot of businesses probably lose money over these unverifiable claims. I will no longer use the platform because it has become too time consuming to wade through the trash reviews. Not sure what the alternative is, but I suggest everyone jump ship. It doesn’t matter where you fall politically, this kind of behavior is helping no one, and hurting everyone.