Contact TikTok

Contact TikTok Support

Published by on 2023-12-19

About: TikTok is THE destination for mobile videos. On TikTok, short-form videos are
exciting, spontaneous, and genuine.



How to Contact TikTok Customer Service/Support

TikTok Contact Information

Listed below are our top recommendations on how to get in contact with TikTok. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TikTok. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TikTok Inc.



100% Contact Match

Developer: TikTok Pte. Ltd.

E-Mail: [email protected]

Website: Visit TikTok Website



More Matches

Advertise on TikTok

Contact TikTok! Or Contact Support

Need help using TikTok? Try their Help Center now!

TikTok in the News!


Social Support and Contacts

TikTok on Facebook!
TikTok on Twitter!
TikTok on LinkedIn!



Privacy & Terms:

https://www.tiktok.com/legal/terms-of-service

https://www.tiktok.com/legal/privacy-policy

https://www.tiktok.com/legal/report/feedback




Reported Issues: 7 Comments

4.7 out of 5

By محمد سلطان الباهلي

5 months ago

السلام عليكم ورحمه الله وبركاته اهلآ بك ياشركة تيك توك أنا انحضرت وانا ليس متسبب بئاي شيى من الانتهاكات وكنت ابحث عادي وما في أي شيى

By Halima Begum

1 year ago

Hi there am looking for help with an order I placed with a tiktok shop. The seller is not responding to my email. They are sending me my email with my screen shots of my parcel I've sent them as evidence of my delivery I have received. But they are not resolving my complaint for the items I've paid for. They sent me one item instead of two. They are not responding for my refund of 1 item.

By king williams

3 years ago

i wqnt to become foumas on tiktok

By Gulsher

3 years ago

03049173847

By SweetBBW63


Review Erased?

I did submit a review and I never did see it pop up on here and then I looked again and saw it was gone. I have been waiting a couple days now since my life was banned. The reason they banned me was far from the truth as I do not drink and I do not smoke and I do not have any artillery. It seems that you were guilty until proven innocent and they really don’t respond to you whenever you submit anything to support and asked to know why or what happened so you know what it was. People can have a vendetta against you or they can feel threatened and then just report you and then you’re just shut down. This happened to me two Sundays ago and then it was removed and seeing that nothing was done on my part and then sure enough another week rolls around and on another Sunday the same thing happened and now it has taken days on the appeal. There needs to be a better process and I don’t think that it’s fair. I do think that TikTok is an excellent platform but they really need to work on customer service and personal interaction. I do agree with one review that I saw on here, where they said that they believe that if they don’t like you for whatever reason whether it is personal parents or whether you’re able to entertain the executives; or whether you’re able to bring in money, then this happens quite often until you are completely banned forever. What is society. What a horrible society.



By Taylor's Playlist


Oh no. The moderation system. It’s broken!

I’ve been on TikTok since 2019 and it has its ups and downs. I had a some videos go viral which is pretty cool, but the algorithm is so unpredictable sometimes that most of my content is barely seen even with the use of trends and huge amounts of effort. My biggest complaint though is how broken the moderation system is. It’s unusually strict and even unpredictable. Even when I follow guidelines I still get content taken down, which is confusing and frustrating. On other platforms such as Twitter, Insta, etc., I have never gotten any of my content taken down or flagged ever. I’ve had several TikToks taken down for unknown reasons and the reasons listed are usually vague or wildly incorrect. For example, I used a fake animal prop and it was taken down for “violence” even though I made a disclaimer in the video stating it was a prop and no actual animals were harmed. Despite this, my appeal got rejected so I emailed customer service, which itself is a whole other headache to deal with. It took them WEEKS to respond and all they did was give me a generic response to click the appeal link, which I already told them that I did. It’s as if they didn’t read the actual email at all. Overall, I feel like I have to walk on eggshells now when I post content. It takes the joy out of it. TikTok, if you’re actually reading this, PLEASE fix this. You are literally hurting the community’s content creators.



By Zanna .


Social Work student here!

For all of the hype that surrounds TikTok, it is an incredibly interesting app that plays a major role in the life of most adolescents today. It can create unique spaces of community on the app, and provide content for people to talk about, share, and bond over outside the app itself. However, from my own experience, I would rate the app a 3 out of 5. The fact that the For You page provides a constant stream of new content is a brilliant design choice to get people to spend longer on the app, it can often feel like the user does not have agency over what they are seeing. Additionally, fears about being on a different ‘side’ of TikTok than peers could be a source of stress or concern for some adolescents, adding to potential mental health effects social media can have. Most of the design of the app is intuitive once the user has been on it for a little bit, and while the privacy settings are not front-and-center, they are available so that adolescents can have the content that they view tailored somewhat to not include inappropriate content and to promote healthy app usage, but allowing a parent to have potential control over being able to extend time using the app must feel like an invasion of their privacy. However, without an external source of monitoring, it can be very easy for adolescents, as well as adults, to become compulsive TikTok users who only find sporadic joy from the content they watch.




Have a Problem with TikTok? Report Issue

Leave a comment:




Why should I report an Issue with TikTok?

  1. Pulling issues faced by users like you is a good way to draw attention of TikTok to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TikTok customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TikTok.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Entertainment