TD Bank (US) Software

I would like to take the time to compliment your staff at your Hazlet Nj location. Bethany ( I think I have the spelling correct!🤗) in the office is always there to help me and I know she always hS a ton of work to do but she always manages to be able to slide things to the side the side and help me with what ever “crisis” I think I’m! She always makes me feel at ease and send me on my my way without a worry or concern. I am handicapped and she can tell if I am having a tough day and helps me quickly, with great guidance, suggestions with what will help me best. She also has the ability to help me w/ the online system with great experience and has NEVER told me to call another area of the td bank organization especially the 1 -800 #. She always helps me from start to finish. She has even personally contacted me to touch base about something we were working on. Thank you for hiring such a great caliber of people😊! It is only one of the things that sets TD bank so far above the the rest in the banking industry .

We are currently living outside of N.J., where we had been TD Bank customers for about 15 years. When we got to our new city & home(although there is a different bank on every corner, and this city is known for banking- to our great disappointment -there is no TD Bank here), after much searching, we just couldn’t find a bank that even came close to TD Bank in financial capability, customer service and personal kindness. Our experience with TD Bank in N.J. was wonderful- we knew all of the tellers and managers, and they knew us. They not only knew us, they cared. We decided, even though we thought it would be difficult, to bank long distance. Difficult couldn’t be farther from the truth. TD Banks AMAZING team of customer service reps have made it not only easy, but an absolute pleasure! We have never dealt with a rep that didn’t go above and beyond - they are always knowledgeable, friendly & kind...that, is the reason we are and will stay, loyal TD Bank customers.

I have have online baking, and I have been the TD Bank application for at least three years now and I must say it’s one of the best application for banking. It’s convenient, easy to use, it has a nice user interface, and most importantly I feel comfortable using it. Even when I lost my TD Bank Debit Card, I was able to send a secure message quickly through the app, call on the phone, and I had a replacement card sent to my home within the next three days. The option for biometric passcode makes it very personal, and paired with two-step authentication, I feel it’s one of the safest banking systems I’ll ever have. There are a few things I would add, like the choice to have a “main” or “standard” TD Bank set, so that you can look up just the information of the closest TD Bank to you, but as I rate the application itself very highly as I have not had a problem with it at all.