Contact StreetEasy NYC Rentals Sales Support

This app is really frustrating to use. The amount of details available for each property is very limited and so are the search options and the way the results are displayed. It looks like in order to start a new search you have to go back several steps to get to the search page. Getting info on any additional units in the same building or other historical data is also very difficult. These are just the few of many really annoying features. I’m uninstalling this app until they fix it and make it more user friendly. I’ll stick to the web search for now. Unfortunately it seems like all the updates to the app and to their website have been counter intuitive and less user-friendly than the previous versions.

StreetEasy, now owned by Zillow, used to be the only game in town, but is now one of the absolute worst options for finding apartments in NYC. It still searches all the listings, but you can’t manage your selections, duplicative searches are constantly alerting you to the same apartments, and surprise, unscrupulous brokers are still listing contact bait offers that disappear from existence and list themselves in the wrong neighborhood. You can’t exclude most neighborhoods if you want only part of it, and on and on. Can’t find saved apartments. Can’t delete old searches. Can’t find folders. Developers: if you’re sick of your apps, destroy or open-source them. NEVER SELL. Because this is what happens.

I have been using your app for many years, but now it’s getting to the worst! Please change it back ASAP or I will delete it! The most recent upgrade disabled the common charge/ tax as a filtering option, and this change made this app useless and no better than any other RE apps like compass, Zillow, trulia. This option used to be your winning ticket. In nyc, particularly in Manhattan, we care way too much on the monthly costs including common charge & tax and this is one of the most critical factor for us deciding buying a condo!!! I will just delete this app and use trulia if this option is gone for good. I think the reason why you got rid of this filtering option is simply because you want more apartments to be seen, less “filter”, so you can earn more commission. But I can tell you that this won’t work and you will just lose more loyal users. Moreover, since you are the app branding yourself specializing in nyc, please make condop as a separate option. Condop is not a condo and plz don’t list those fraud together with condo when Ppl only want to purchase a condo. I