SherpaDesk HelpDesk Support Software

Sherpadesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: IT helpdesk ticketing, analytics, invoicing, project management, time tracking, billing, remote assistance, & much more. SherpaDesk builds software that makes running your business easier. It empowers both owners and employees because it is easy to use and easy to learn. This gives companies the freedom to focus on growing their business, rather than just surviving. Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability. This gives companies the freedom to focus on growing their business, rather than just surviving. Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability. KEY FEATURES + HelpDesk Ticketing System - manage support tickets + Communicate through the app in your email via SherpaDesk command codes + Manage projects + Attach files to projects and accounts + Communicate within projects both internally and externally + Data reporting to measure project profitability + Maintain company assets + Manually calculate depreciation of assets + Manage employees + Integrates with accounting solutions for automatic billing + Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email + Apply tracked time to set hourly rates + Apply tracked time to projects or customers + Create To-Do lists