Resco Mobile CRM Reviews

Resco Mobile CRM Reviews

Published by on 2023-12-23

About: Resco Mobile CRM application allows you to access your CRM data on the go.
Connect directly to Microsoft Dynamics CRM, Oracle CX, and Salesforce
offline/online, or use it to access other CRM and ERP systems.


About Resco


What is Resco?

Resco Mobile CRM is a mobile application that allows users to access their CRM data on the go. It is compatible with Microsoft Dynamics CRM, Oracle CX, and Salesforce, as well as other CRM and ERP systems. The app is designed to boost the productivity of sales representatives, field service technicians, field agents, and managers who need mobility while working. It works in both online and offline modes, allowing users to view, create, delete, and modify data even without an internet connection. The app is fully integrated with mobile devices and offers features like photo and signature capturing, phone call tracking, route planning, and barcode scanning.



         

Features


- Fully offline and online capable

- Works with Salesforce offline and Oracle offline

- Interactive maps that display accounts, contacts, activities, and other types of records

- Multimedia support (pictures, documents, Iframes, and signatures)

- Calendar for scheduling appointments and creating tasks

- Adjustable filters and sorting

- Route planner

- Option to run reports

- Multi-language options

- Photo and audio capturing

- Phone call and email tracking

- Barcode and QR code scanner

- SharePoint and Dropbox support

- MS Exchange and Gmail integration

- Encrypted database

- Fully customizable via Resco's configurator

- MDM (Mobile Device Management)



Overall User Satisfaction Rating


Positive experience
77.1%

Neutral
31.0%

Negative experience
22.9%

~ from Justuseapp.com NLP analysis of 46 combined software reviews.

Key Benefits of Resco

- Saves tons of time and works very well

- Has a powerful feature set and they continuously update the app

- Woodford tool is easy to use to create and edit the system

- User interface is excellent for mobile individuals

- Integration with maps is excellent




20 Resco Reviews

2.1 out of 5

By


Works pretty we’ll

Saves tons of time works very well


By


Complete Garbage

No love support, at least not here in the United States. Does integrate well with or at all with Salesforce. If you run into a problem as I did, communication is by email only with at least a 24 hour delay. Save your time and money.


By


Broken after 14.6 update

Keep getting failed to connect error after iOS 14.6 update.


By


I don’t get it!!

I can’t even delete all the preloaded crap! What do you do with it? Can’t seem to customize anything. Pointless


By


Horrible

Resco makes me want to eat my grandmas ashes.


By


Best microsoft crm client right now

Hopefully msft will develop one of their own but for free, this is ok. I mostly just need it for account lookup and am having some difficulty with viewing scheduled service calls that i can see via the web interface but the developers are generally responsive on their forum. Not bad for the price and i haven't found anything better.


By


Just installed and connected to CRM

Just installed and connected to CRM server, so far it seems pretty good I am able to see current data and add updates. If this works well it will be very impressive. Will post updates if any problems found. But so far very nice app.


By


Works GREAT. Exactly as intended

Also has a fairly powerful feature set and they continuously update Resco . Almost every 2 months there's a new update with major features.

Great job team!


By


Very good

We've been working with Dynamics CRM since 2009. The absence of a true "mobile" solution from Microsoft has definitely been a barrier. While MS has (finally) added some mobile capabilities, by far the customizations and enablement we can do in this app for our team far outpace what Microsoft can deliver today.


By


Best CRM App

We tested this app vs. other options and this app clearly won out. Their Woodford tool is VERY easy to use to create and edit the system to push out to users. The user interface is excellent for mobile individuals. Our team prefers this iPad app over CRM on their laptops. Integration with maps is excellent.

Clearly the best option out there for Mobile CRM.

Best of all... Customer Service is excellent! They will help you figure out any issues you have.

Highly recommended!


By


Excellent implementation!

Wow! This product runs circles around the Microsoft App. It's actually usable and allows quick searches, adding and editing of just about any record in Microsoft Dynamics CRM online. Great job!!!


By


BEWARE

BEWARE If your employer tells you to install Resco. They will use it to track your phone day and night by the gps even if you turn the gps off. And they can also monitor all your phone calls as well 24-7 but the conveniently forget to tell you that. So AZ employees BEWARE!!!! They know where you are day and night, even on your days off they track where your at.


By


Map doesn't work

Looks like everything works well except for the map function. This gets fixed it should be a 5 star.


By


Pretty good

Worked for me the first time I synched up. Half the battle is setting up your CRM server correctly. I would of given 5 stars if maps worked.


By


Awesome app

This is by far the best app for Microsoft Dynamics CRM. No other mobile crm app for any provider has this many features and is so customizable. Maps are great!!! A++ work!


By


Works good.

After installing works good without problems in our company environment...


By


Good App

Good app for looking up accounts. But doesn't pull the maps for the accounts.


By


Best most customizable mobile app for Dynamics CRM

App is awesome but you need use their free woodford Configurator to customize it. Great business app and only one with perfect mapping, nav, etc.


By


Update killed it

Was working fine until latest update. Now when I sync it just crashes. Uninstalled and reinstalled, same result.


By


Works for NON customized CRM instances

I wish this app would have explained the following...

-None of this app's CRM programs support custom entities or fields.
-You cannot change which fields you want to view/hide on the iPhone
-It only shows entity contact info and does not show entity description fields like entity type, spouse, job title, etc.
-The only way to customize the viewed fields/entities is to pay close to $20K for their "end-user friendly" software to create your own app or pay someone else who has already purchased it to do it for you at a premium.

If none of the above is a problem for you, then the interface is quite intuitive and you will like it. Make sure you add the https:// to the front of your server address though!


By


Great productivity app

Great productivity app if you know how it works. It offers some functionality out of the box but the true value comes when you hook it up with Dynamics and use their configuration tool oddly called Woodford




Is Resco Safe?


Yes. Resco Mobile CRM is very safe to use. This is based on our NLP (Natural language processing) analysis of over 46 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for Resco Is 77.1/100.


Is Resco Legit?


Yes. Resco Mobile CRM is a totally legit app. This conclusion was arrived at by running over 46 Resco Mobile CRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Resco Is 100/100..


Is Resco Mobile CRM not working?


Resco Mobile CRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Resco Mobile CRM? Post a Review

Leave a comment:




Alternatives