Contact Remind Support

First, I signed up using the text option provided by my daughter’s school. Second, I downloaded the app and chose to sign in using my google account, rather than creating “another” user account on someone else’s servers. I finished the verification process and and found the account I had just created via text message. I was prompted to merge and I accepted. I received an email saying my accounts were merged so I assumed the app was just a stuck. Third, merging was stuck for over 10 minutes so I removed and downloaded the app again. When I got to the main page it had already pre-populated my email address in the email field. Assuming the app was smart enough to use Google SSO, as I had previously indicated, I clicked the next button. Now it’s trying to create me another account on remind servers. So basically no SSO. And, I’m stuck on the page that wants me to choose a password! I don’t want to choose a password! I want to go back and sign in with the Google account like I indicated in the first place. But now the app won’t let me go anywhere until I enter a password. I’ve deleted the app. I’ve deleted the app and app data, but it appears to be keeping track of where I was in the app. Clearly it’s storing something where I cannot delete it. Now I have no idea how to use this app. It’s stuck and I have no recourse.

This app is apparently too hard for some teachers to set up. I sent a message to my child’s teacher at about 9:45 pm one evening and the message wasn’t received by the teacher until around 3 am when it woke her up because she had her am/pm switched around in her available hours and had it programmed mistakenly to go to her personal cell phone. When I arrived at the school the next morning to drop off my children I was met at the car/curb by two administrators who demanded that I meet them across campus at an admin office where I was accused of hacking into a teachers personal life and obtaining her cell phone number!! Luckily I was able to prove that I sent the message at around 9:45 pm vs the reported 3 am by showing them the app and the message to clear myself. However, this resulted in the teacher getting embarrassed &/or still not trusting me and she didn't think she could continue being my child’s teacher. So, my son was transferred to a different teacher where he went through an entire school year being constantly abused verbally and physically. Now 2 years later, the teacher who was too stupid to understand how to properly set up her app is now my child’s teacher again and even though I refuse to use the remind app to communicate with her she has created a new nightmare for my child this year!!!

This app is...kind of......ok-ish. This app used to be great! I will be honest and say that the app WAS awesome in the past. However, now it’s just a necessary annoyance. I use it now only because I need it to keep in touch with the schools that my children attend. The stream of messages with no division of which school or class is annoying. The inability to leave a school is annoying. Yes. I get that there is a way to delete a school, but it doesn’t work every time. Try it. It won’t always work. I have a teacher who has two different groups. They both go to the same stream because they were both sent out by the same person. That gets confusing because I have to check the header of each and every message to see which group is being referred to instead of them being able to be separate even with them having different codes!!! It’s a different group!! It shouldn’t come in on the same screen as the other group!!! It’s just annoying!!! This is the situation for the most active groups on my app. Good luck trying to keep track of everything with this crazy app!!!! I’m so sad to leave a two star review for what used to be one of my favorite apps. :-( :-( :-(