Paramount HelpDesk Overview
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see ).
Official Screenshots
Product Details and Description of
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com). - ITSM and SMART CRM Desk solution (see www.smartcrmdesk.com). It supports following features: * Dashboards * All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets. * Managers can make approvals of service requests. * Integrates with SMART Workflow Engine, for ticket escalations.
