Contact MileIQ Support

Missing several trips every day. I've used this for 17 months. I referred my friend who cancelled it immediately cause he paid close attention to his drives. I decided to check myself. Well, he was right. Not sure how many thousands of dollars I lost last year on taxes. Go back to pen and paper. Lazy will cost you big time. It says it tracks drives over half a mile. Well, I'm losing those half mile stops as well as many of them that are several miles. Just went through my drives and found 2 discrepancies within my first two hours of work."UPDATE" 9/5/17 Day two in a row. It shows a stop at 9:16am and the next starting point 10:38am about 20+ miles away. I made 3 stops between that time period. About 7 mile drives. I don't want to hear about being my phone service. If anyone in the world lost service for more than 8 seconds they'd pull over and freak out till it's fixed. Never mind 1.25 hours in the middle of town. If you make many stops like myself you can very simply check accuracy and making sure all your stopping points are also your next starting point. I don't ever make a big deal out of things, but at this rate I'm probably out about $7,500 worth of mileage last year and more this year. That's a big deal for anyone. I will continue this week and after every stop I will make sure I have a solid 5 bar internet connection before starting my drives. If there's a single day of accuracy I will update this again on Saturday this week.

I’ve been using the app for a while and have developed a strong dislike for it. A hatred really. Breaks up trips into multiple smaller ones if you pull over for a moment, very very inaccurate mileage tracking. I usually end up with about a 20% loss of my actual mileage. I track manually with a notebook, trip odometers and other apps. Everything lines up except the mileage from this app. Sometimes trips aren’t even tracked or logged. Very hard to manage, view, organize and delete trips once they’ve been logged. If I want to delete a bunch of trips I have to go and delete each one individually. I don’t need a record of 50 1.3 mile personal trips. Pay for a clunky, inaccurate app? You crazy? Where is all the money going from paid subscriptions if not into making the app work decently? Very strange. Strange that free apps are excellent and this one I kind of wish I never even downloaded and wasted my time and money with. Also, don’t respond asking me to contact the support team to work out the issues. I don’t work for you and you wouldn’t be willing to pay me for my time helping you solve these problems. Just look at all of the other mileage apps that work and do something like that.

Love how this app collects info on drives automatically, then classifying those trips into the most generic “business” heading is pretty easy, and generally pretty accurate. Issues though: In the app there is no longer a way to join drives (someone put the AutoClassify button in front of the Join Drives button—beta testing anyone?) you have to go to the website. Also, I when I delete drives (I’m only tracking business mileage, not my whole life) I have to say why. Every...single...time. Plus, there seems to be no way to differentiate different types of business drives (e.g. errands vs deliveries) unless you go (again) to the website. The website should be for advanced reporting activities, not for super basic trip categorization stuff. Otherwise would have been 4-5 stars... Missing feature: I go to customers both to check inventory AND to make deliveries (business), and also to shop (personal). Therefore, “auto classify“ is useless to me if I want to differentiate the two business activities, and not count the personal miles to the same location . It would become useful to me if I could identify the two (or three) reasons I go to places, MileIQ could come to me when it recognizes a similar trip for me to identify which reason I’ve gone there...