Contact Remote Desktop Mobile

Contact Remote Desktop Support

Published by on 2023-12-18

About: Use Microsoft Remote Desktop for iOS to connect to a remote PC or virtual apps
and desktops made available by your admin. With Microsoft Remote Desktop, you
can be productive no matter where you are.



How to Contact Remote Desktop Customer Service/Support

Remote Desktop Mobile Contact Information

Listed below are our top recommendations on how to get in contact with Remote Desktop Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Remote Desktop Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Microsoft Corporation



100% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Remote Desktop Website

93.33% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Microsoft Corporation Website



More Matches

Get Pricing Info for IP4 Networkers
Contact IP4 Networkers! Or Contact Support
Need help using IP4 Networkers? Try their Help Center now!
IP4 Networkers in the News!


Social Support and Contacts

IP4 Networkers on Facebook!
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IP4 Networkers on LinkedIn!



Privacy & Terms:

https://aka.ms/rdsetup

https://aka.ms/rdclients

https://aka.ms/rdiosfbk




Reported Issues: 3 Comments

3.8 out of 5

By FeuerStar


iOS version doesn’t work at all

I used to enjoy this app a lot. Since several months ago I’ve never been able to connect to any of the computers using this app. Every time I try to connect to a computer, it tells me that it couldn’t be found after only two seconds. I used to think it’s because I didn’t set up the Remote Desktop on the computer I want to connect to correctly. I fiddled with that several times and finally gave up. I downloaded the remote desktop client on macOS today and tried to connect to a desktop. It worked perfectly (which is where I want this star to be awarded to make it a 6-star app). I immediately tried to connect to the same desktop under the same Wi-Fi using this phone. The problem persists, even after I deleted and reinstalled it. Of course I’ve checked that every privilege this app asks, especially being able to find devices under the same network, is granted. I tried with another phone with iOS 14.4 and unsurprisingly that doesn’t work either. I don’t understand how people in this review section are able to get this thing working. I have no intention to ruin this product’s rating. I only want this app to work again😔.



By Sean & Daddy


Used to work great, new keyboard ruined it

The new keyboard they added ruined this app - it’s buggy and unreliable. Often cropped and zoomed in which makes it not only useless, but you can’t dismiss it, so it blocks your screen. You can still manually open the Apple Keyboard, which works perfectly, but the new buggy keyboard opens automatically when you tap any text field and it’s infuriating. Also, while the Apple keyboard used to open automatically, now you have to manually open it, the screen scroll control stays on after you dismiss the Apple keyboard and the automatic screen adjustment when a keyboard comes up is buggy and sometimes leaves a huge black blank area at the top. This new two keyboard design is terrible, buggy, confusing, obnoxious and was not ready to be released. I wish there was a way to revert to the old version. I loved this app before, but now it actually makes it easier to actually just physically go to my PC instead.



By Matt122653367


What happened??

All the respect to app developers, but what happened to this app?? The last update introduced a myriad of bugs and removed helpful features. Whenever I reopen the app after a few hours, it crashes at least three times. The connection randomly freezes and requires a hard restart of the app. This is all on a home network, too, not RDP over the internet. A long press used to perform a right-click, but they did away with that and now you must click with two fingers. The long press was great because I'm handicapped and have a hard time extending two fingers. All these issues began with version 10.0.1. It is helpful that they increased the mouse pointer for increased visibility, though. There's not many options for RDP in the app store, please fix this app!




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Why should I report an Issue with Remote Desktop Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Remote Desktop Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Remote Desktop Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Remote Desktop Mobile.


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