Contact Lose It Calorie Counter Support

This is a great food and weight tracker. I am especially pleased with the extensiveness of the food index, the ability to add personal recipes, and the app’s recommendations based on eating history. I also like that you can enter a goal weight and the app calculates the approximate date of achieving that goal, based on your calorie intake and activity levels. The only thing I don’t like is the constant barrage of “buy our plus features subscription” ads. Every time I open the app, a pop up appears telling me that it’s my “last chance” to get the extra features at 25% off. It’s been my “last chance” for over three months. I understand that I’m using the free version, and developers have to pay rent the same as me. But I get this pop up ad each and every time I open the app. Every. Single. Time. Which means I have taken to keeping a sticky note of my meals so I only need to open the app once a day, or every couple of days. (This is why I only gave it two stars. It’s super annoying.) I would love it if the developers could please give an option to pay a one-time fee to never see that pop up again. Or at the very least if they could decrease the frequency it appears. Because I would absolutely pay a one time fee for the basic tracking part without the extra features of the subscription. But I have no need of a subscription, and I really don’t need constant reminders of my apparently eternal “last chance” pricing.

In almost every aspect this app works great, save performance. I’m not sure if it’s just unoptimized or if it can’t handle it’s enormous food database, but even on the latest and greatest iPhone it becomes unresponsive for at least 5 seconds whenever I try to log a new meal. This makes it frustrating to use, and I’ve found myself logging less and less because of it. I’ve used this app for years (and had a steak of over two years of logging every day) and the performance has gotten worse over time. Maybe it can’t handle the number of logs past a certain point, but you’d think they’d archive off older logs to prevent this. Another issue is the weekly report. I’ve been tracking the numbers from the report for years as well, and the report intentionally mangles the column order of the embedded table in the email each week to make it harder to paste into a spreadsheet (I have to rearrange the columns in my spreadsheet every time). This would be a moot point if they offered their own historical reports, but they seem content to only go back one week for the emails. If you’re looking for an app to log meals for a limited time, I highly recommend it. If you’re trying to establish a new normal where logging meals long term is the goal, I’d look elsewhere and definitely wouldn’t subscribe for more than a year (my lifetime sub is looking less of a deal these days).

I’m really disappointed in this app and I would not recommend at this point in doing anything more than the free version. I liked the ease of that how there were so many different things in their food database that you could log as well as scan anything with the scan bar. It was fun doing that and seeing if I stayed within or how much below my recommended calorie levels were. HOWEVER.... I stay below and most days quite a bit below the calorie allotment I was given. Since I was not losing weight I actually changed it to lose more weight and eat less calories. Not losing anything I fluctuate up to 3 pounds either way and again eating below the new goal.. fun to track your food and calories and macronutrients but that’s about it. They come up with these “positive food patterns” which are really unrelated they will just say if you have coffee every day and then you lose a pound that it’s a positive pattern that when you drink coffee you consume less calories. Sometimes I have lower calories and will have butter with truffle oil popcorn. I will be near or below my calorie count for that day and I always weigh more the next day. but it will come up as a positive pattern that when I have popcorn I consume less calories! If you want to watch your habits for fun do the free version but sadly that is all I can recommend. I regret paying for the annual fee, and will not renew.