Contact Hooked

Contact Hooked Support

Published by on 2023-10-16

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How to Contact Hooked Customer Service/Support

Hooked Contact Information

Listed below are our top recommendations on how to get in contact with Hooked. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hooked. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Telepathic

E-Mail: [email protected]

Website: Visit Hooked Website

75% Contact Match

Developer: Lion Studios

E-Mail: [email protected]

Website: Visit Lion Studios Website



More Matches

Get Pricing Info for HOOKED
Contact HOOKED! Or Contact Support
Need help using HOOKED? Try their Help Center now!
HOOKED in the News!


Social Support and Contacts

HOOKED on Facebook!
HOOKED on Twitter!
HOOKED on LinkedIn!



Privacy & Terms:

http://www.hooked.co/privacy

http://www.hooked.co/terms




Reported Issues: 24 Comments

4.2 out of 5

By Sheila Saelee

2 years ago

I ate my neighbors dog

By Dairyonna Steele

3 years ago

I haven’t used this account in months Nd yaw still take $5 off my card every day literally three times a week U hoes r taking money off my card .... I wld like a full refund or else it’s up lbvs yaw playing with my money Nd I’m on the edge of it LIL scamming ass hoes

By Theresa Reid

3 years ago

I cancelled my subscription back in November yet I'm still being changed for this. I want the 4.99 put back in my account that has been taken. Out ever week for the past few. Months of course u have no way of contacting u all. So maybe it's time to take this to the court system for running a fraud scam here.

By Kristen Reyes

3 years ago

Hi, I tried canceling the subscription but somehow the app is still charging me $4.99. So far within the last month I’ve been charged 3x (3 times) for the subscription even after I thought I canceled it.

By Latoya Mandel

3 years ago

Everyone the are fraudulently taking money out of our accounts m. Call your bank and have them block the charges from this company and dispute it with your bank. They will give your money back. We are doing the same thing.

By Brianna Faessel

3 years ago

I can’t cancel my subscription and I’ve been trying to figure out for weeks how to do it with no results. There’s no way to do it through the app which is weird and it doesn’t even pop up In My subscriptions on my phone. I just want to cancel it.

By Khinalin Johnson

3 years ago

Hi i wanted to stop the payment and i need a refund. I canceled the subscription but im still being charged.

By Tiffani Christensen

3 years ago

I never even signed up for this and I’m being charged. Cancel this now and refund my money. If I see another charge I’m contacting the FTC AND BBB and anyone else I can.

By larenda cade

3 years ago

I no longer want to pay for hooked. It is not what I Expected. I want to end my subscription. NOW

By Zelda Crisler

3 years ago

I have not had this app in over a month and it has charged my card atleast 3 or 4 times for 4.99 and i want my money back..

By Sucely Ramirez

3 years ago

Please refund the $ 5.99 back on to my card for hooked t.v please I cancel it already why am I still getting charge to my card

By Regina Garza

3 years ago

stop the payment I do not want this

By Amanda Pagan

3 years ago

I canceled my membership and I’m still getting money taking off my card !

By Aaliyah Iddeen

3 years ago

I cannot seem to cancel my subscription. I tried to cancel before the trial period ended and its not in my Google play. Its under a third party and I have no idea who it is. I do not want to make a weekly payment on something that I do not use. In addition, I do not want to cancel my bank card just for this hooked tv. You cannot reach out to customer support. No one can belp

By Kanasha Douglas

3 years ago

I want my subscription cancel and my money back on my card i never watched hooked tv

By Sheila Findling

3 years ago

I want my subscription cancelled

By Meagan Chalifoux

3 years ago

I ended my subscription and am still being charged 4.99. I would really wish this to stop.

By Louisha Williams

3 years ago

I need my hookedtv canceled for the weekly subscription! There isn't a way to cancel subscription so it charges me 4.99 a week!! I need this stopped as I do not use the app. I want my money back for two weeks!!

By Sheila Saelee

3 years ago

I eant to cancel my hooked tv account. I tried everything even requested cancellation after a few days of trying it out. I still saw the bill on my card after. Help I never wanna see a another charge.

By Jessica Lache Hester

3 years ago

How do I cancel hookedtv???????????? 4.99 a week is expensive

By Felicity stevens

3 years ago

I ended my subscription so I cannot log back into the tv app but for some reason it still came out of my account. I need my money back or I need to be able to log in. I have kids and due to this virus I don’t make a lot of money so please help me put. Thank you have a great day.

By gosh im done


this is so stupid!

whenever i saw the adds to this app it was like i was actually on the app listening to a story happen, so i was like “ lets get the app” . then after i got the app i went straight on it and saw that i had to pay for it?! it used to not cost money. and i was like “ you expect me to pay just to listen to stories” yea your wrong, this app had a lot of viewers and since you just HAD to update it for us to pay just looses you a lot of viewers. not everybody has money to pay for these stories. that is just stupid that you have to pay for this. some of your viewers are kids and they dont have money to pay for this, and its a waste of money. parents hardly pay for themselves and for their kids. its seriously a waste of money. alot of ppl wont pay just to listen to stories, though their interesting ABSOLUTELY NOBODY likes this update! even millionaires dont, nobody wants to spend money to listen to stories, especially 5 dollars a month?! that really alot of money just for a month. im deleting this app right now and you developers are the reason im deleting it! just make it free again, it brings joy to ppl, NOT EVERYTHING THAT HAS JOY NEEDS TO BE PAID FOR! you should be lucky that u get probably over 100 dollars every month. but other people arent lucky to download the app and see u have to pay for it!! this is so stupid and i AM MAD! its your fault your losing viewers! 😤😤😤



By Desapicto


Use to be good but...

Hello. I had hook 2 years ago and It was fantastic made me a little addicted to it! Anyways I decided to download it a year ago again and I seen I had to pay in order to actually read the stories, I thought that was pretty much a rip off ... I understand that the payments and the money efforts but seriously? I thought you guys was going to remove that like it would’ve been better to pay for the videos that the people send on the stories and texts, (I don’t know if you do because I don’t have the app right now). But then again I wanted to download it now because I haven’t thought of anything of it ! I personally thought it was going to be good spooky, romantic, etc stories & then I forgot about the “payment to read” thing and I download it .. I get happy then I have to pay 5$ to pay and especially to finish at that? No thanks. I hope the people/person can develop and do something about that atleast? Thank you for reading I hope you have a wonderful day or night. Besides this report I feel hook was a good experience for me.



By dhhfnfjf


Honestly..

I didn’t even know what this app was until I got a five minute ad with a pretty good story in it. It wasn’t exactly realistic but I thought it was pretty good and I wanted to finish it. So I downloaded the app.. and it tells me to pay money to actually get into the app at all. Okay now don’t get me wrong, I don’t mind paying to get into it but 20 dollars a month is kinda.. eh. But here’s the thing that confused me. You see I wouldn’t exactly have known about this but if you scroll down (and this is ridiculous because the only option we as the people reading see is the option to pay) you’ll see that there’s an option to sign in/sign up, and it doesn’t even work. And if it’s there in the first place, then why have the option to pay? Also if it doesn’t work then why just leave it there? Yeah so I may be deleting the app one way or another unless you fix this problem quick. I will compliment you on how good the ads are but at the same time that’s no excuse to trick us into paying. That is all I got.




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  1. Pulling issues faced by users like you is a good way to draw attention of Hooked to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hooked customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hooked.


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