Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions. Now launching the HappyFox iPhone app to bring in mobility to your existing HappyFox accounts! What you can do with the HappyFox app: - Access your support tickets on mobile - Quick access to “My Pending” tickets list - Filter and view tickets by Categories and Status - View complete Ticket Details and Ticket History - Respond to customers quickly by adding Ticket Updates - Add Private Notes to collaborate with other support agents Your HappyFox tickets at your fingertips. Literally.
By Cheesy wheels
This is a solid ticket solution for IT firms. App works quite well with no noticeable bugs. Thanks.
By Zarcu
It's fantastic to have your helpdesk at your fingertips. It's an invaluable application if you use HappyFox. I would like to see the ability to create tickets in the future. I have seen a few bugs. I'm running iOS 6.1.4 on my iPhone 4S. Anytime I look at the extended customer information the app crashes.
By An7imatt3r
Allows for all the same functionality as their site, but in an easy to use mobile format.