Contact Grindr

Grindr is the world’s #1 FREE mobile social networking app for gay, bi, trans, and queer people to connect. Chat and meet up with interesting people for free, or upgrade to Grindr XTRA or Grindr Unlim...

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67 Reviews

How to Contact Grindr

Company Name: Grindr

About: Grindr is a location-based social application for gay, bi, trans, queer people and other members of the LGBT community.

HeadQuarters: West Hollywood, California, United States.

Visit Grindr LLC

Grindr Contact Information

Listed below are our top recommendations on how to get in contact with Grindr. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grindr and see which ones are the fastest or will get your Grindr customer service issues resolved fast. You can contact Grindr for the following: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

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Need help using Grindr? Try their Help Center now!

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Social Support and Contacts

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Have a Problem with Grindr? Report Issue

Why should I report an Issue with Grindr?

  1. Pulling issues faced by users like you is a good way to draw attention of Grindr to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Grindr customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grindr.
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Common Grindr Issues

    Review by m743
    Bad Outweighs Good..By Far

    Update: it’s still the same, but now it’s kind of funny. I’ve never taken the time to review an app, but having been using this one since its inception it seems apt to give my 2 cents: the inconsistencies, lax monitoring and outright biased moderation of profile images, profile content and underage members is outrageous. I’ve personally had it at this point, sick of half my messages not getting through and half messages sent to me showing up on notifications but when I open up the app... nada. On this particular day, though, I’m really, really, really incensed by the discriminatory, inconsistent and offensively undeniable practices relating to profile pictures. I’ve always experienced very, very strict vetting to the extent of images not violating any guidelines rejected; furthermore in the past few days it’s come to my attention that there seems to be an abundance of guys out there that get a free pass and are exempt of certain regulations... without going into detail, it’s very frustrating to submit the same image over and over cropping just a bit more even though there’s nothing to crop as per the guidelines... long story short picture rejected 6 times so far, and they do reserve the right to crop at their discretion yet no... This is bullsh*t. Anyway, I’ll be back to continue this tirade.

    Review by Banned Arbitrarily
    Banned Arbitrarily

    I was banned because it was claimed that I engaged in spam activities and/or tried to obtain personal information from people. I would never engage in these activities. What made it weirder was that Grindr refused to give me specifics about these claims. A google search shows that being banned from Grindr arbitrarily is a problem. Thankfully, I hadn’t paid for one of their exorbitant subscription services before being banned for really no reason. The only thing I can think was that I was hacked or I was maliciously reported by someone I ignored (maybe even more than once) or something I had messaged to someone (can’t think of what that could be) was taken out of context or erroneously flagged. Anyhow, the customer service person I messaged with was absolutely of no help and was as vague as the ban itself. What makes all of this even more frustrating is that it’s common to see spam accounts, behaviors, and profiles that blatantly violate the terms of service on Grindr. Anyhow, thankfully I hadn’t paid for any of their services before being banned for something I didn’t do. Also, all of this prompted me to research Grindr, and there are privacy concerns with the app. I’d give it zero stars if I could do so.

    Review by Midnight_Moon88

    I’ve been using this app for a while now, if I’m being honest I haven’t had problems with the app at all, I would totally give it a high rating, the only issue that has been occurring as of late is the fact the my account was banned for “spammy activity” all because I was talking to multiple people in a short amount of time. I’ve been asking whether or not this was permanent or if the Grindr support representative that I was talking with would cooperate to unban my account, all he said was that he “reviewed” my account and considered it spam and was gonna make sure that my account stayed banned. Like I said, no problems up until this point so I decided to create another account because I wasn’t gonna deal with that, now that account was banned within the few hours of its creation and it’s been two days since I’ve written a report about it not being spam or whatever they say this time and I haven’t gotten any response, I just want to talk with people and the representative I talked with took that from me, and that’s what angered me and led me hear to write a review, I’m hoping now that someone will read this with any advice to give.