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The Costco in Memphis Tennessee doesn’t honor the price posted on the Bogus RX app even after telling me over the phone they do. After being informed over the phone by Costco that they would honor the price I told them to go ahead and fill the prescription. When I go to pick up the prescription I find that they would not honor the price however they did discount it some. It was the last refill remaining on the prescription and being tired of being misled and lied to I decided to give Kroger to shot at honoring the price. Of course Kroger like other pharmacies in the area I live in require prescription be transfers to them before they will give you a price. How convenient! And of course Costco counted the prescription I did not pick up as the final refill and there wonderful automated personal high-quality automated service text me and asked me if I would like for them to contact my doctor. I said yes and then ask Kroger to have the prescription transferred to them. That was three days ago and I still haven’t heard a word from Kroger. Kroger did admit to me that they have to have the prescription before they could give me a price and that it doesn’t always match what the app says that they will sell it for. More smoke and mirrors, more bait and switch. Don’t waste your time with this app!

GoodRx advertises savings on drugs not covered by insurance and their pricing is lower than the cost of the drug to the pharmacy. One has to ask why would a pharmacy sign up to lose money. Big Y Foods pharmacy answer I found out was that they did not sign up with GoodRx. CVS answer was we will not honor the GoodRx price but they referred me to Walgreen who would honor the price but first needed the prescription to verify the price. They tried to have the prescription transferred from a Walmart pharmacy and had a problem but never contacted me. I called and they explained why they did not have the prescription. I told them how to fix the issue and reminded them not to order the prescription until they quoted me a price. I stopped by Walgreen’s pharmacy a few days later and found they ordered me the name brand drug for $1,000. GoodRx quotes Walgreens’ at $177. I declined the name brand drug and they then ordered the generic. While I was there I had the store clerk quickly verify the GoodRx price and he placed the order for the next day. I am puzzled why they couldn’t verify the price of the generic over the phone initially? But perseverance of multiple phone calls, confusion about prescription transfer, filling a prescription incorrectly but the end result was I saved $473. GoodRx is not easy but if you have the time and energy for quite a run around you too can save money with GoodRx.

I have been using the app for some meds for migraines, and I was impressed by the amount that people could save with this app! I also think it’s great for those who don’t have insurance or have limited insurance (HMOs, etc.), since people should be able to get the best medications for them. However, I have experienced trying to get one medication and my pharmacy knew it was no longer available—the FDA has concerns that really irritate me since it isn’t a controlled substance, but they worry that people can get one of the ingredients OTC, and this could lead to liver (and possibly kidney) problems—mainly liver toxicity. But they only give a small amount of them anyway, and taking the OTC would do nothing for those with migraines that would cause a physician to prescribe this medication anyway. Nothing has stopped my intractable migraines, but I had 2 that helped for a while—I could have a little break! I use other methods for relief and pray. I can still find the coupon for this medication in my area, and that’s just not good! What other meds might still be on the app? I thought the developer was up to date on the different meds in different ways from articles and other information I’ve read and seen. But now I’m not so sure. Please keep the information updated so that patients aren’t unaware. I appreciate that you have helped a lot of people and hopefully can still use the app for myself and others. But it is important to be updated. Thank you!