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I was super excited to get started with GenM, thinking I was a good fit. I’m a small biz owner who does my own marketing ... when I get around to it. I have a wide variety of marketing tasks needed, but was focused on organic list growth and a better blog through a blog calendar and copywriting. My mistake may have been I only contacted small batches of interns (I didn’t want to get overwhelmed with responses. I shouldn’t have worried!) because only about one out of every 5 that expressed interest ever contacted me again. I even got “started” with an intern who kept “working on stuff” but never produced- and after a month sent me an angry and aggressive email that he wasn’t my “errand boy” and wouldn’t be giving me any of the things he promised. What? It’s not like I was sending him for my dry cleaning! I let him pick from the list of what I needed to try to accommodate his schedule, skills and preferences. When I reached out to support, they offered me 50% refund saying I should have “cancelled sooner” if I wanted a full refund. This is not the kind of company I want to do business with. Two thumbs down.

Business owners beware. This may be great for apprentices but once you give them your money, the customer service is awful. I was having issues with the platform that I emailed about for the first 2 weeks, took just about that long for someone to answer me. I’ve also emailed and began conversations with numerous apprentices and when you go to schedule an interview, none respond. Not to mention 90% of these candidates have zero qualifications. It’s been such a waste of time trying to schedule an interview, I requested a refund, and they will not give you one.

I was excited when I first signed up for this - it’s a great concept to connect interns with businesses. However, my experience did not turn out to be a positive one . I spent accumulative of probably 5 plus hours contacting interns, responding etc. I contacted several people from my country ( which was what I was looking for ) and pretty much none of them responded - however, I was inundated by lots of interns from all over the world wanting to connect. Maybe for some people it works, but for our company it resulted in no intern and loss of hours spent searching.