Contact Foursquare City Guide Support

I've been using Foursquare and Swarm since 2013 and carefully curated lists of all my favorite places in some 10 cities around the globe since then. One day I opened the app and was shocked that all the lists I had created were gone. When I contacted customer service, they said this was because they had flagged my account for not following house rules. I use Foursquare/Swarm almost every day, so this struck me as odd. I read the house rules and confirmed I hadn't violated any of them. The developer said they would restore my lists. A week later, when none of my lists were back, I followed up. The developer said they had deleted all my lists by mistake when they placed the flag on the account! I'm deeply disappointed in the app, and never coming back.

This app doesn’t even get as far as an account login/sign up. It’s immediately “oops something went wrong” followed by a blank screen with a loading animation that never goes away. I submitted a bug report but the process to do so was so cumbersome and unclear, I’m not sure if my bug report was even captured. This problem persists through using WiFi and cellular data and after re-installing the app from scratch. I’m a software engineer and this is pretty terrible guys. I was ready to replace Yelp with this because I’m simply tired of Yelp, but that’s not possible if the extent of your app’s functionality is an error message and a blank loading screen.

If it’s rated 8-10 on here it’s likely a 2-3 Star yelp review and not worth your time. Also make sure you turn off all push notifications because they will spam you via them often with recommendations to try for places thousands of miles away that you’ve already been to or would never go to. Literally the only thing Foursquare exists for anymore is to try to track your location 24/7 to seek you to other companies. There is zero value left in their recommendation engine and the way they openly flaunt selling your location for nothing to everyone is horrifying.