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To who this may concern. I had this booking for months. Two days prior I call hertz to change my credit card number I wanted attached to my rental. That was done with out problem. I was assured by hertz that my reservation was intact and all was well. We’ll I arrived at the hertz desk in Dublin and my booking was cancelled. There were no cars and my reservation was not to be honored since it was for the day before. We’ll and honest mistake as we took off on the 9th landed on the 10th. They said the new rate would be 3.5 times what the rate I had would be. I was so furious I probably wasn’t nice but anyone reading this tell me you would just be completely charming when your rate for 3 week rental went from $935. to $3240. That was robbery and I said as much. They then wouldn’t rent me a car. Which was a lie since they had just told me they had no cars after quoting me the new rate. I was standing there stranded. Horrible. I will never deal with Hertz Dublin ever again. I heard they went bankrupt last year. Not surprising when you treat customers like that. I have come to Ireland for 40 years as we have a farm there. The Irish do not do business like this especially when tourism is so important to the economy. All the Irish know this and act with hospitality unparalleled except hertz Dublin airport. They missed the memo. I will walk before I ever give the a $ or Euro to Hertz Dublin ever. I suggest to all reading this that you not give Hertz Dublin your business.

In the past this app has worked well but recently, I’m going back a couple of updates now over the past couple of months it’s head above where when you are on the road and you start to search for a motel it will randomly choose some date in the future instead of defaulting to the current days date for your check in time. Most people on the road which no doubt account for the largest Group of users need it to default to the current days date for the check-in date, not to some random date in the future. And even if people were looking for a room for the future what are the chances that the random date this app chooses is going to be the one you need, so it’s better to have it default to the current date for check-in and the following day for check out the way it used to. That’s much more convenient for the largest group of users. I’ve even changed the date to the current day and then head to choose a different town because the initial town I searched and didn’t have enough motels, find a room book it and then find out later the app and change the date to a random date in the future causing me then have to spend an hour calling Expedia: 3 service to get it straightened out. Please fix the app where it defaults to the current days date for check-in and the following days date for check out the way it has always done in the past.

I can’t believe that they gave me a key to stay in the room they gave me. I have pictures of all of this and spoke to the staff which weren’t much help. They were just state that they’ve been working on that issue for quite a while and hope to get a new system soon etc. I wouldn’t offer this room to my worst enemy. Neither TV worked in the suite. The cabinet that surrounds the bathroom sink was gone I looked at the floor the top pieces of wood were missing. It says it’s kitchenette it offers two plates two bowls to dessert plates, not one fork, not one knife, not one spoon, not one frying pan not, one sauce pan.I had no telephone my second room and it took almost 24 hours after asking for times for the phone to get one. I asked for an extra blanket on my first night I never got one. Both TVs went ON by themselves between 3 and 5 AM in the morning in both of the rooms I stayed in. There’s no Wi-Fi it’s so sporadic it’s nonexisting. And their TVs are one off of Internet so when you don’t have Internet you don’t have TV the TV buffers 90% of the time you’re trying to watch TV. Then I wake up and I have a water leak in the bathroom Says that it offers a hot breakfast it does not. All they offer is a .50 Cent pastry & a very small glass of orange or apple juice. You don’t feel very secure because there’s only the door lock there is no additional lock on the door so the the staff can’t come.