Contact InShot Support
Published by InstaShot Inc. on 2023-12-10 About: InShot - Powerful HD Video Editor and Photo Editor with professional features.
Add music, transition effects, text, emoji and filters, blur background and etc!
No Watermark!
[Features:]
[Video]
- Trim video
- Cut/Delete middle part of a
video
- Merge videos
- Adjust video speed (now InShot support speed
ramping)
[Music , Effects & Voice-overs]
- Add exclusive vlog music of InShot
featured.
How to Contact InShot Customer Service/Support
Listed below are our top recommendations on how to get in contact with InShot - Video Editor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact InShot - Video Editor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
20% Contact Match
Developer: InShot Video Editor
E-Mail: [email protected]
Website: Visit InShot Website
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Contact Inshot! Or Contact SupportNeed help using Inshot? Try their Help Center now!
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Privacy & Terms:
https://inshot.cc/terms/terms.pdf
https://inshot.cc/terms/privacy.pdf
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Reported Issues: 43 Comments
By Nitesh gupta
4 weeks agoContact number Discuss karna he aap lene ke liye
By Rajiv Ranjan Tiwari
10 months agoDear inshot team, I have already paid amount for one year plan on 23 may 2023 ,i used only for two weeks after payment ,but these days water marks add in my every editing, advertisements also, I don't feel wel with you,I feel cheating, I request to you all kindly resolve my issues, otherwise i will go on legal,
By RITESH KUMAR RK
1 year agoOffer is 50% and 249 but pay 499 rupees option
By Smrutimayee Bahinipati
1 year agoMere account se 2 times 499 rs deduct hogaye hain but abhi bhi inshot ka watermark araha hai.. plz Mera 499 refund karo and active karao
By Aliffia Rizka Rahmadhani
2 years agoHalo kak, saya tidak melakukan pembelian apa apa namun kenapa saldo pulsa saya terpotong?? Ditambah pada apps tertera berlangganan dan di liat googleplay tidak ada. Tapi kenapa itu bisa terjadi? Pulsa saya yg seharusnya saya gunakan untuk membeli kuota kuliah jadi terpotong sisa 30ribu dari 150an. Mohon bantu untuk mengembalikan dana nya ya kak, saya tidak ada uang lagi untuk membeli kuota kuliah😭🙏
By Israr Ahmed
2 years agoI have been using it for a long time When I changed my phone inshot not showing 4k video quality option why please tell me
By Gabriela
2 years agoI changed my phone and now I can't access my previous account (premium), I get a message saying I have to buy it again, could you help me with this? I don't know if it has to do with the fact that the new phone is iphone and the previous one was android
By Satish
2 years agoI want talk with u
By Carin
2 years agoHi! I need helpo from you guys. Inshot deletes all my videos i have done even though I have all material left on my cameraroll. Please help it is ergent
By Javiera
2 years agoHi there, I am having problem with my Inshot app. I deleted it for mistake the app from my phone and now I can't make video without the water mark. I have purchased Pro. Can you please help me with this issue? Nobody has answered my emails Many thanks
By Sharanya
2 years agoI am try to save a video, it is loading until it gets to 100%, but after that, it starts again from 0% and it keeps loading over and over again. When I tried to save a video before, it worked just fine, but now it won’t save. What should I do? Please let me know. Thanks in advance.
By Amrit
3 years agoYou stole my money. I made a payment for pro subscription and still i cant get rid of the watetmark and ads.. i cant save my videos in 4k. The app says u r still not a pro member.. and asks for the same amount of money again. Pathetic app....Get this issue resolved or refund the money. Dont cheat people like this..
By Je
3 years agowhy wont it continue converting? i've been stucked in 94%. i have no problems with my internet and storage.
By nicole york
3 years agohi after i have purchased songs on itunes and downloaded them to iphon still can see them on inshot in order to use them why?
By Me
3 years agoInshot steals money
By Stephen Benjie David
3 years agoYou stole money from me I have never authorized you to charged me on my Gcash account and you charged me on something i did not authorized I want you to refund my money. NOW
By Mona Bruckhoff
3 years agoI’ve made a short video but it won’t save on my iPad.
By DallasB
3 years agoI cannot covert videos. Assistance is need please and thank you.
By Dee
3 years agoI want to delete some videos I have already produced in inshot but don't see how to delete any of them I no longer want on my phone
By Richard Haug
3 years agoHi, a while back I purchased inshot pro for 30 dollars which is the one time purchase, today after an update is says I no longer own a one time subscription
By Cesar
3 years agoI bought the inshot pro on my phone cuz it said if u buy it the pro version u get all free and no ads for some reason my app i see the ads and i cant get some sticker for free after i paid it IT SUCKS AND IM TRYING TO CONTACT THIS PPL AND CANT FIND NO CONTACT CUZ I IF THEY CANT FIX IT I WANT MY MONEY BACK U FUCKERSSSSS
By Ace
3 years agoHello, I am planning to subscribe to your service, I just wanna ask what is the best wayto get a support rep when I run into some issues?
By Mary Dane
3 years agoI am trying to buy the ap but I'm having issues with your site! Please assist.
By Arshad khan
3 years agoI lost my video plzz if u can recover so plzz i can do that
By Jovita anindya
3 years agoI was deleted my video draft. Can I retrieve it back? Need your help. Thank you very much for your help.
By T
3 years agoInshot is all of a sudden importing my 4k videos at 1080.. It will not allow me to keep it at 4k even before any edits are made. All settings are at 4k. The same footage imports at 4k in other editing apps so it is an InShot problem. I love this app but really need 4k quality. Can you help me fix this please? Thank you.
By cai
3 years agowhy wont inshot let me upload my clips from my gallery ? needed to do it for a funeral now im stuck...
By Colton
3 years agoI recently downloaded Inshot and proceeded to make a video with hyperlapse, music and other features. The video was over 12 minutes long although, when I proceeded to save it, it failed to save some clips of the my video and only saved 4 minutes of random clips. I need help retrieving those clips that it did not save or the whole video.
By michael
3 years agoI’m having a problem with getting music into a video. I use spotify and there is no access to that. I would really appreciate if you provided access to that. Please add this 🙏🏻🙏🏻
By Oguine Kenneth
3 years agoThis app is really getting in my nerves and it’s extremely disgusting I just got debuted of 4700Naira for a purchase I never made I never even opened the app, and I got debited for no reason what kind of useless app is this, please I would love to get you feedback soonest.
By Jena VanEl
3 years agoWhen trying to save my video it keeps coming up with an error message "Save Failed - Failed to convert video, please try again!". I've tried multiple times and this error keeps coming up. Appreciate any HELP!!!
By S.M.
3 years agoWill I be able to delete a video I post to YouTube through Inshot??
By Vampella
3 years agoWhy does it say, when I speed up the video, that I need 5138 MB on my micri sd card even though I have 256 GB?
By DearlyCo
3 years agoI'm just wondering why I suddenly just have 1 track on my featured music list?
By Hayley
3 years agoI shot is not bringing up any colours for my borders, a have used this app for a year and had no issues with it until today. Thank you
By Amol Khaire
3 years agoSir, update the visualizer in your application I have requested sir... 🙏🙏
By Jessie Powell
3 years agoI upgraded phones and can’t access my pro subscription on new phone only the old one... Any suggestions?
By Anamika
3 years agoI am unable to cancel my subscription
By Gowtham
3 years agoI have purchased 3 filters and I'm unable to open those 3 filters money was debited ....
By Shine
3 years agoHI, I chose the AED 49.99 per year package but I was charged AED 184. Not sure why. Pls. do check this.
By BrieTiana
InShot I s da beeehst!!!🥳🥳🥳🎉🎉🎉😁☺️😎
I love InShot so much, it has amazingly beautiful features, great text fonts and more. If I could write this 1 million stars I could, but five stars is enough for you guys right? I expect a great developer response from this app, and I don’t need stupid pro features, this app is already amazing enough for me, I use this sometimes to make a beautiful collages of kaleidoscope mandalas, and this app is the perfect place to make collages, and a collage is so beautiful, it makes me feel really happy with the great features. But sometimes there’s an closable ads, but it’s OK, just make sure to not put in any inappropriate ads. And I like how you can switch the photos in the collage to different order, they look so beautiful arranged and beautiful pattern, thanks for making this app🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🎉🎉🎉😂😂😂😂😂😂😂🤩🤩🤩🤩🤩😎😎😎🤗😊😊😊🥰🥰🥰🥰Edit review Hello there so it’s me again but turns out I do need a pro features because every time I try to use a special effect that makes me PPPPP, I wish it wasn’t like that, turns out you developers are actually really greedy and money hungry, you know what I’m done with all the in app purchases that you have to remove, take them off before I turn on fair to you or do you
By Lyzzie K.
Seems a little sneaky
I have used this app for years and recently decided to try some of the new filter packs and effects they offer within the app. While they present it to you as if you’re buying the packs individually at $1.99 and move the aforementioned packs to the top of line when you go to filters to add to videos.......making it appear as if you’ve purchased, and can freely use said filter pack. However, I found out today when looking at my Apple transaction history for the month, that they actually charge you (without a second authorization of the “purchase”) EACH TIME you use a filter from the pack that you had been led to believe you had purchased in full. Not criminal, but a little too sneaky. Although the app has always worked well for my videos, this seems too strange an issue to continue using the app and hope they find a way not to confuse or trick their customers into spending two dollars at a time in the future. Or perhaps, Developer, you could add a feature where the user continues to have to authorize said purchases; every other app I have for every other purchase I make through them requires a fingerprint or at least a “YES” before the transaction can be completed. No more sneaky transactions! This happened 3x before I called Apple Support and they explained to me what the app was doing with my money. Be careful!
By MaryKay consultant
Great fancy features, not great for beginners
I’m a new vlogger and like things to be very self explanatory as I don’t have the patience to sit and figure out contraptions and do dads, I just prefer things to be straightforward and simple so I can move on. It seemed like everything else was right in my face to use except for cutting and deleting. For me being a beginner it was not easy for me to figure out the editing at all. I have an easier time editing videos on my phone than I do this app. It’s very extra and drawn out and frustrating, especially if you don’t have the patience and aren’t a millennial. It seemed like no matter how much I played around with it and no matter how much dragging I did or button pressing or delete this and precut that it just wasn’t doing ANYTHING I needed it to do. So clearly there’s something I don’t get but for me to have to go through all this when it’s already much easier on my phone is just a bit much. I’m already a bit over it, and hopefully I figure it out eventually but right now it’s just a frustrating mess and I’m not a big fan. If you don’t already know how to edit videos this app will be quite difficult to figure out. Just saying
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