Contact 17LIVE Support
Published by 17 MEDIA (H.K.) LIMITED on 2023-12-29 About: 17LIVE is a live streaming platform featuring the most exciting live streamers
from around the world. Watch, chat, and support your favorite live streamer with
digital gifts.
How to Contact 17LIVE Customer Service/Support
Listed below are our top recommendations on how to get in contact with 17LIVE - Live Streaming. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 17LIVE - Live Streaming. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 17 MEDIA (H.K.) LIMITED
54.55% Contact Match
Developer: 17LIVE LIMITED
E-Mail: [email protected]
Website: Visit 17LIVE Website
Privacy & Terms:
http://17.media/policies/terms
Reported Issues: 11 Comments
By VU DUY NGOC
2 years agoI tried to click on verifying my number and I clicked on "send the codes". However, I don't receive the message on my phone, even though I have retried several times. Please help me. I come from Vietnam and my number is +84942761156. Thank you.
By djheat813
2 years agoI just installed 17Live on my phone for the first time and I'm trying to verify my phone number but it keeps saying that my number has already been verified, I don't know what to do because I have never verified my number on this app, what could I do to resolve this problem?
By Puffy
3 years agoPlease bring the red envelopes back. That's the best feature on the app :(
By Joshua10red
3 years agoThe app doesn't work anymore. I log in and it shows me a black screen and then shuts down. The last version that worked was 2.39.0.0 but i was forced to update.. I have Huawei p40lite e .. Please help me. I missed so many streams from my favorite streamers
By DJ
3 years agoWhen streaming via obs your server connection is terrible my streams are lagging up to 1 minute. I stream on 3 other platforms with no issues.
By Viviana Saavedra
3 years agoHello I need assistance changing my email, I no longer want to use the one I have right now thank you
By David bell
3 years agoI have constantly when I am on LIVIT app it keeps freeze everything was freezing when apple decided to permanently disabled my account due to PayPal fraud LIVIT updates then and google move fast fraud and closed account just because is closed account it got banned by violations of eula which is not my responsibility which i reguested they gave me bogus phone numbers and addresses took survey streamers blocked me for no reason they still allow to stream and block for no reason and solve to get viewers and supporters in streamers anyhow Facebook work for a while and then i could not login saying I was banned then they LIVIT fixed then in July there was a problem then for 5 months i struggled and occasionally talk to LIVIT then one day in November i just logon 17app no one told me and I fix my account myself now my problem is now when I go on LIVIT the app freeze or gets frozen how do i solve this problem it only happens only on one iPad otherwise I made a lot of friends on LIVIT i been with LIVIT for 3 years so i saw all the things that choose not fix but if want to socialize and make friends than LIVIT is number one app for that but you have to not pay attention to LIVIT problems until LIVIT fix thier problems and listen to their streamers and viewers because they have great suggestions or improvements but they choose not LIVIT
By C
3 years agoThis app keeps crashimg and freezing!!!! After I bought some coins today, I totally can't see anything, keeps saying network unstable etc. Bullshit app!!!!
By RirichiyoChan
Streamers STAY AWAY
I’m a former contracted streamer for this app and if you’re considering streaming here, RUN. This app is full of not only incredibly misogynistic and predatory viewers, but also management as well. The viewers on this platform are mainly middle aged men who just want to date you. Management is incredibly ableist and pushes you to become a sell out and go out of your comfort zone. Management only cares about you if you’re bringing in money for them every month, otherwise you’re nothing to them. Their contracts are incredibly shady and some involve having to gambling your paycheck at the end of the month if you might not hit your “coin threshold.” This app is full of incredibly unprofessional talent managers that will only help their friends instead of doing their jobs. Managers have also openly talked trash about the streamers they’re assigned to IN SOMEONE’S STREAM. I’ve never had to deal with such an awful platform in all my five years of content creation. The community on this platform AND the management is just disgusting. STAY AWAY, GO BACK TO TWITCH AND DONT WASTE YOUR TIME OR MENTAL HEALTH.
By guyy243212
so many bot accounts stealing points
basically what the title says this app is being ruined by so many bot accounts stealing red envelopes from actual people. the devs aren't doing anything about them and everyday more new bot accounts are being made and you can tell they're bot too they will all joined a random streamers room and chat shows new accounts and it'll show all of the bot accounts join at the same time sometimes they'll all say the same thing too and people don't notice them since they don't seem to know what bot accounts are it's so stupid. Unless you're rich and can afford the stupidly over priced points they sell go for it enjoy the app. but other than that trying to get free points is so pointless with all these bot accounts.
By Izzo246
So much amateurism at the helm
I’ve enjoyed this app for several months. Recently it’s been blunder after blunder of ridiculous competitions that are handled poorly at the end and show the ineptitude of the two clowns running it here on the US side. It does not appear that they are interested in the community that is trying to enjoy/grow the content, lack of true leadership is really beginning to show. Have all the stream schools you want, but if you can’t honestly try to be leaders and competently run a competition, then maybe there needs to be some reevaluating in what the mission is here. The lack of professionalism when addressing the users (streamers and audience)of the platform only highlights many of the issues that are wrong with this platform.
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