1. You can also access your Explanation of Benefits (EOB) and view both referral letter and status along with patient responsibility information.
2. Our improved app allows you to view details of your claims including provider, status and associated dates.
3. You can also view your eligibility, PCM information, cat cap and deductible (where applicable), make payments and find network providers.
Login Good from safari; bad from app
Every time I try to login to the app, the password is denied, why am I to login to the website via safari? Need to fix this!
I have to agree with CFDjr ad some others that commented early on. App extremely basic and lacks a lot of functionality, i.e. Referrals and Status, as well as Claims and EOBs to include their associated status. Hopefully there will be more ease for those of us with DSS logins. Haven't tried with the app, but if anything like online, OMG, way too many clicks to get there. At least this is a start and hopeful for vast improvement soon.
What’s the point?
What is the point of this app? I see nothing useful here. I just downloaded it, but after looking around it doesn’t seem helpful at all. I don’t see that I can make appointments from here. I also can’t look up shot records, which is the whole reason for downloading the app. I don’t even see that our PCM is correct or what team they’re on. I’m probably going to take another look through it and then delete this waste of space.