Nixplay Software

I have had the 10” seed for 5 years still going strong! I acquired the 13” wave landscape and the 15” original about a year ago. I love being able to add a photo right from my phone or a text message to my frame (and grandma’s) in an instant! And recently the software on all frames has been updated to allow 15 second video clips as well!! Customer support no matter how long ago you bought your frame is great. I had one just a hair over a year it was stuck in a reboot loop. Customer support said no problem and the frame was replaced. Today I spoke with TOM at customer support regarding some APP questions. He was patient and knowledgeable and not in a hurry. I now understand how to navigate and use the app better. *** FYI *** Sign up for emails, wait for a holiday or seasonal sale they happen about every 2 months and get 20 to 30% off! I bought the frames for all my family members 😃

We have a family with my mother in law her 8 children all married and 23 grandchildren and 13 great grandchildren. We just went on a week vacation after Christmas through new year 2020. One of the Christmas presents given to Grandy was the this app. What a wonderful gift!! She can relive the vacation seeing her family during her family vacation with any of the photos taken during the trip. Each picture loaded gets added to her playlist and appears for 10 seconds scrolling to the next picture in the list. Grandy and all of her children love this!! I called after seeing it to learn how to upload pictures from my phone taken during the trip. I spoke with Mark who explained step by step. It was quite easy and intuitive after downloading the app from the App Store. You just need the user name and password. What a great idea and wonderful way to relive your fun vacation!!!

I love my this app frame so much! It makes me smile every day when I walk by and see pictures of my family. My sisters and I have one to my dad and I had to call for tech support today because it wasn’t connected to his wireless network and we couldn’t find the remote for his frame. Lou was so great sticking with me through it all. At first we thought I would need to order another remote, but we found his while Lou was working v on that. She then patiently coached me through using the remote to reconnect his frame to his wireless and the pictures my sisters and I had been sending started showing up! She was so kind and even told me that she loved that I was over at my dad’s helping him with his frame. Lou was the perfect combo of personal and professional. Thank you Lou and Thank you this app!!