Contact YAZIO Calorie Counter Diet Support

I wish there had been a free trial available before purchasing a subscription. I chose this out of all the apps because it was the only one that counted both fasting and calories. I was excited to see that there was an updated version which was supposed to address some of the issues I am having. It states that the updated version allows you to customize your fast times. It either does not or I can’t figure out how to do it. You cannot enter your meal times. The time for the 16:8 skip dinner fast automatically runs from 2:00 pm to 6:00 am. I am not even up at 6:00 am. The most frustrating part of the app is the calorie counter. It is so random. For example, a cup of grapes is listed as 350 calories. Even foods identified by brand are wrong. Not even standard measurements are correct. Sometimes a cup is listed as 4 oz sometimes 3.5, sometimes something else. Last time I checked, a cup is 8 oz. The whole thing is clunky. The only thing I do like is the estimation of weeks left until the weight goal is reached.

I enjoy the look of the app and the options it has, unfortunately despite working with YAZIO support team, they don’t seem to understand as a whole the science of burning calories. Your body burns calories all day not just during an active state. But YAZIO only tracks and displays the active calories burned. So if you walked 10 miles in a day, without your heart rate reaching an “active state” they WILL NOT COUNT IT. Which of course left me with a LOT of calories burned that weren’t counting on the app so after logging my meals for the day it would turn red and say I’ve eaten over my goal, when in fact I had been eating at too high of a deficit. This is dangerous to eat at too high of a deficit and therefore I find the tracking hazardous. You read that right. You will put your health at risk if you trust this apps calculations. I use a Garmin Venu which displays my active and inactive calories burned. Many other health trackers show this as well. Proceed with caution using this app. Best regards, a PRO user.

Well that was extremely disappointing. I downloaded the app after seeing high review ratings, read the destruction in the App Store, and had seen some options for pro features to pay for 6 months or 12 months, etc. But after I opened the all and began signing up, low and behold, there is NOTHING accessible in the “limited” app except a calorie tracker. Really?! Then please update your app description because this was very misleading. No sooner did I enter my email, the app asked me to choose if I wanted the “Limited” option with calorie tracker only, or if I wanted to pay the $30 a year for the Pro Features (everything worthwhile...). So, no recipes, no meal plans, no statistics tracking, no fitness tracking, no mood tracking. TLDR; don’t bother downloading if you don’t feel like paying the $30 right out the gate.