Almosafer: Hotels & Flights Reviews

Almosafer: Hotels & Flights Reviews

Published by on 2023-12-27

About: Planning a family holiday, business trip, or a getaway with friends? Use Saudi
Arabia’s leading travel app for a seamless & personalised booking experience
with secure and transparent payment options. - Browse & filter over 1.


About Almosafer


What is Almosafer?

Almosafer is a leading travel app in Saudi Arabia that offers a seamless and personalized booking experience for family holidays, business trips, or getaways with friends. The app provides access to over 1.5 million hotels, thousands of flights, and a variety of chalets and istirahas. Almosafer offers exclusive deals and secure payment options, including credit cards, debit cards, mada, Knet, and installments. The app also provides 24/7 travel advisory in English and Arabic.



         

Features


- Browse and filter over 1.5 million hotels and thousands of flights at the best rates

- Discover a variety of chalets, istirahas, and more with 3D tours and exciting amenities and features

- Get access to exclusive deals and offers with Almosafer

- Filter hotels by location, price range, star rating, amenities, and more

- Use special filters for hotels in top locations, luxury or budget stays, family-friendly options, and more

- Explore flight options with a wide range of airlines such as Saudia, flynas, Emirates, Kuwait Airways, Lufthansa, and British Airways

- Sort flights by price range, number of stops, and other factors

- Pay instantly and securely with credit cards, debit cards, mada, Knet, or in installments

- Choose to pay now, later, or at the hotel for hotel bookings

- Earn or redeem points with Qitaf on Almosafer

- Make easy and secure payments with Apple Pay

- Book return flights with different airlines for Saudi domestic travel

- A personal account to manage and track your bookings

- Get 24/7 travel advisory in English and Arabic.



Overall User Satisfaction Rating


Negative experience
82.7%

Neutral
17.5%

Positive experience
17.3%

~ from Justuseapp.com NLP analysis of 39,106 combined software reviews.

Key Benefits of Almosafer

- Highly recommend for hotels booking

- Outstanding service

- Great app




23 Almosafer Reviews

4.7 out of 5

By


Bad App

I had two experiences with them:
1-I booked a hotel and I paid to this app App but after that they called me and told me that the hotel is fully booked and we have another hotel same rate and level so I accept that because this is the first experience with them and I don’t know if they trusted or no, but unfortunately when I arrived to the hotel I was shocked by the poor level, It does not match the standard of the hotel that I choose.

2- I booked another hotel in different trip maybe they will be good and give them one more chance and I paid before one week of check in, when I arrived to the hotel unfortunately there’s no any reservation for me even the hotel didn’t know this app Company and when I contacted to the customer service in this app they didn’t care about my problem and I stay in the street until night without any solve, then I paid more and I made new reservation in another hotel.
Until now since two years ago I didn’t get the refund and that was last experience with them


By


No immediate booking confirmation

Unfortunately, the booking is not immediately confirmed once you pay like other applications. If you have a last minute booking, do not use this app like I did. I have a flight tomorrow and booked my hotel with this app. It’s been more than 7 hours already with no confirmation despite my follow ups on Twitter, WhatsApp, email and call center!

The problem is that it is a non refundable booking and I’m stuck until this app confirms the booking! I have an early flight tomorrow and no hotel booking confirmation yet!


By


Search problem

I like Almosafer but i have problems typing search


By


The reservations are fake حجوزات وهمية

حجزت عن طريق التطبيق ولما وصلت المطار تفاجأت ان الحجز تم الغائه بسبب ان المسافر لم تدفع لشركة الطيران وعند اتصالي بخدمة العملاء جلسو يماطلون معاي وكل شوي بنرجع نكلمك وماحد كلم. برنامج نصاب وشركة نصابة وحجوزات وهمية انتبهو منه.
I made a booking through this website and when I arrived to the check in counter I was surprised that my booking was canceled because this app did not pay the airline. When I called the customer service they kept stalling and saying they will call me back but they didn’t. Be careful and don’t use Almosafer or website


By


Good app, but sore service fee

this app used to be the best app for me until it was acquired by Altayyar group who seems greedy when it comes to service fee!

No point of giving 5 or 10% discount when they charge 15% service fee
And their answer was... its fees that we are asked to pay for the airline ! What a lie


By


Best Booking Provide Ever

One of the most successful booking provider, who gives you what you are looking for that matches to your desire; Whether you want accommodation or a flight!
I wish you a continuous successful, and all the best..


By


Outstanding service

I highly recommend using Almosafer for hotels booking. Ive tried it in many countries. I needed the help desk twice. The service is OUTSTANDING!!!


By


You have to check the price in here

Great app it gets better every update.
Want the feature of booking on different airlines(2ways flights) for international flights.
Thank you


By


Good app

It’s a great app but its not flexible because the updates all the time !!! Please fix it or update its only one in the year !! Thank you


By


Search problem

It goes very slowly when you hit the search button really difficult to bring search results quickly you should solve Almosafer performance to become fast in search engine
التطبيق جيد لكن بطئ جدا في البحث يحتاج تطوير أداء وسرعه معالجه النتائج لايمكن ان يعتمد عليه في الوضع الحالي


By


Bad

Bad .. they change the price higher each minute u wait on the call .. idiots + when u contact them via WhatsApp they say something completely different than calls .. all what they want is ur money .. I wish they use the extra money to train their employees


By


Worst customer service

The hotel refused to check me in although I had a confirmed booking

I talked to customer service which took forever and at the end I lost my money and they had to book with another provider.

NOT RECOMMENDED


By


Best for travelers do not go with out it

One of the best Apps for better saving will organized easy to use biggest saving


By


Bad experience

I booked a hotel by this app application. I asked for changing the reservation this app customer services told me that they will send an email to the hotel and ask for change. I contacted the hotel they said they didn’t receive any email. Then I discovered that this app didn’t send any email to the hotel


By


Good prices

It has different prices than other apps and cheaper 🙏


By


Easygoing web site

I found it very easy to use


By


Reservation need to added to wallet

Please add the reservation booking to the wallet for iPhone. Which make it easier to access the reservation anytime during the trip.


By


Awesome

I did the booking easy and smooth , very nice and easy app


By


Excellent

If you can add some future updates like comparing prices and favorite hotels or offers
Thanks


By


You didn’t add my country -Palestine

I think that you had to add my country Palestine to the list of countries so we could use your app and book tickets by your app. It’s not acceptable that all the foreign apps add us to the list and our brother didn’t till now ;(


Amani Ayoub   1 year ago


Very bad customer service Even I contacted them through email no reply One employee was so rude I wasn’t having roaming call i was outside saudi contacting them through email to change my ticket for two daya no reply I had to so my phone roaming and my bill came with big amount When I called i waited ten minutes International call Plus the girl was so rude very very bad service My last time dealing with them

Ali elhanafy   1 year ago


Almosafer is Non profissinal team and non profissinal travel agency. Very poor customer service. I lost 102.04 AED after cancelled one free cancellation reservation due to incorrect way to hold / block reservation amount. Almosafer is Not recommended ad travel agency

Naser   3 years ago


worst company ever worst company ever! My flight was canceled due to COVID-19 and the airlines gave them the refund and they refused to give it to me. More 3 months now i don’t have my money. Case open for this travel agent ( almosafer )



Is Almosafer Safe?


No. Almosafer: Hotels & Flights does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 39,106 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Almosafer Is 17.3/100.


Is Almosafer Legit?


No. Almosafer: Hotels & Flights does not seem legit based on our analysis. This conclusion was arrived at by running over 39,106 Almosafer: Hotels & Flights User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Almosafer Is 34.8/100..


Is Almosafer: Hotels & Flights not working?


Almosafer: Hotels & Flights works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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